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Awards & Recognition

Awards & Recognition

CSS bags the ‘Best in Customer Service’ award at Contact Center World Awards, 2007

Contact Center World selects SlashSupport the Center of Excellence for Technology Support & Management of CSS for ‘Best Customer Service’ in the APAC region. The award was given away at the Contact Center World Awards held in Melbourne on 22nd June 2007.

CSS will now represent APAC at the World finals scheduled to take place in Las Vegas in November this year.

Organized by ContactCenterWorld, a leading global support organization with over 90,000 members, the award process requires a company to demonstrate differentiated service offerings and the capability to provide transformational value proposition to their clients end customers. Participants comprised of companies from across the APAC region, including all the leading players from India, Australia, Thailand and Malaysia.

SlashSupport, a CSS Center of Excellence for Technology Support and Management, was awarded the Gold Medal in the Customer Service category after a rigorous multistage evaluation process, which included an online submission and a global customer support case study presentation to a panel of judges. Fellow customer support center companies and client organizations selected the winners.

For more details visit - http://www.contactcenterworld.com/worldawards/default.asp

Customer Talk

Nortel

"CSS came out strong and clearly ahead of others with its focused capabilities in Enterprise Tech Support Services, passionate management team, and the ability to demonstrate strength in improving the end-user experience by creating and delivering knowledge-centric support solutions."