Methodology
The engagement process involves two sets of activities as listed and described below:
- Service Readiness
- Service Assurance


The engagement process involves two sets of activities as listed and described below:

"With Global companies today requiring 24x7 IT infrastructure support, the availability, reliability, security and scalability of IT systems have become critical. We chose CSS for their one-source approach to managing the entire infrastructure value chain and their proven track record with a 100% referenceable technology customer base."