Specializations

CSS offers outsourced technology support to the following verticals:

Hardware & Devices

CSS helps computer device manufacturers in the areas of Networking, Telecom, Peripherals and personal computers by offering reliable, measurable and scalable outsourced technical support services.

Application & Tools

End-consumers today require continuous and quality support to run their desktop productivity applications and tools. These services offered by the CSS Group, help technology creators focus on product innovations rather than support.

Service Providers

CSS helps leading Internet, VOIP, Wired/Wireless telecom, broadcast service providers offer quality customer service while keeping costs down. We support virtually every aspect of customer-facing, provisioning, and back-office processes.

 

Customer Talk

Nortel

"CSS came out strong and clearly ahead of others with its focused capabilities in Enterprise Tech Support Services, passionate management team, and the ability to demonstrate strength in improving the end-user experience by creating and delivering knowledge-centric support solutions."