

With increased adoption of technology in home and SMB segment, consumer technology companies are growing manifold in terms of newer products, channels and geographies. In the environment of heightened competition, a consumer technology support company needs to extend world-class superior support services to its customers to retain and build their base. It will be a huge challenge to do the balancing act between offering end-consumer SLA driven high quality IT support services and at the same time keep capital costs and operation expenditure down.
Read MoreCSS offers outsourced technology support to
CSS provides outsourced technical support services. The levels include L1/L2 and parts of L3. The modes include inbound calls, email, chat & remote login.
Read MoreWe leverage our superior technical expertise, diagnostic skills and customer management abilities to provide high quality support solutions.
Read MoreWe offer marketing response, sales and sales support services for inbound calls.
Read More
"In css, we have an outstanding Strategic Partner with 100% record of delivery on their promises. Their robust processes, be it recruitment, training, or regular support operations, ensure a smooth and speedy implementation. Thanks to their process excellence - our support went live on 47th day from the date of sign-off."