Delighting Your Consumers via World-Class Technical and Customer Support
Consumer Support Solutions

Hardware & Software

Continuous system availability has become a prerequisite for organizations to pursue in order to ensure effective maintenance of their hardware and devices. CSS offers reliable, scalable and customizable outsourced technical support services across domains such as Networking, Telecom, Peripherals and Personal Computers with options to enhance and upgrade support required.

Software applications and tools form the core of critical business operations. With their ever-increasing importance, end-consumers today are in dire need of readily available quality technical support to seamlessly run their desktop productivity applications and tools. CSS offers specialized services that go beyond conventional support functions and help technology creators focus on their product innovation.

CSS, having recognized and identified the need of its clients, has built a unique OPEX Optimization framework that helps to achieve the three factors - cost, quality and revenue. The framework ensures that the projects run with maximum efficiency of application, resources, infrastructure and processes.

Service Offering


Customer Talk

"In css, we have an outstanding Strategic Partner with 100% record of delivery on their promises. Their robust processes, be it recruitment, training, or regular support operations, ensure a smooth and speedy implementation. Thanks to their process excellence - our support went live on 47th day from the date of sign-off."