Application Management
Every IT organization is undergoing tremendous change with respect to IT strategy and management. For example, application architectures have migrated from mainframe/host-based solutions, to client-server, to thin client, to browser-based solutions. The core of the enterprise business environment lies in applications like ERP, CRM and SCM to name a few, and legacy applications. Though business functionality and focus vary, each enterprise application needs to contribute to net positive ROI while helping the IT organization meet business objectives.
At CSS, we understand the significant difference between the two key phases of application lifecycle in an enterprise. While the development phase includes application development and deployment, the post deployment phase actually determines the success of your application, particularly from a business acceptance point-of-view. Hence maintenance and support services for application assume critical importance. That’s why at CSS, we have created a Support Management Services Framework that focuses on application maintenance & support.
Understanding your Business Drivers
CSS Application Layer Support Services for an Enterprise is based on our understanding of business objectives (short and long term), key drivers, and constraints that influence IT strategy. With enterprise applications being the heart of an organization, our enterprise services have been customized to meet your core needs. These services include extensive offerings in Application Development, Quality Assurance, Application Support and Infrastructure Management.
CSS Application Layer Support Services for an Enterprise are based on established frameworks, such as CMMi, SCA, MDA for Application Development & QA, and ITIL, COBIT, Six Sigma & ISO 17799 for Application Support and Infrastructure Management.
