Sustenance Engineering
Most enterprises have substantial investments in IT assets that continue to provide business returns as the organization grows, reorganizes and realigns business and technology strategies.
These assets range from legacy platforms and client-server systems, to more recent multi-tier or browser-based applications, which organizations need to manage and support. CSS' sustenance engineering expertise has helped customers focus on leveraging existing IT assets maximize ROI, while gaining direct cost advantages.
We offer expertise in:
- Application Maintenance
- Application Integration
- Application Migration
Application Maintenance
CSS understands your need for high efficiency in managing applications. Our approach to application maintenance is geared to consistently deliver high quality support that is responsive as well as proactive.
A well-defined transition management methodology comprising knowledge transfer, retention and management models is practiced for coverage, control and cohesion during the entire maintenance support period. CSS enables organizations to outsource application maintenance by providing a team of dedicated professionals equipped with industry experience. Our professionals not only troubleshoot but also optimize application performance and provide inputs for sustenance engineering support.
Application Integration
CSS Enterprise Application Integration (EAI) services offer comprehensive solutions for integrating business, people, process and IT to achieve predictable and measurable results, ROI, and balance between business and IT needs. Our integration services helps you integrate various enterprise applications such as CRM, ERP, SCM, data ware house, Portals, B2B, B2C & B2E applications to as standard business process and information across the value chain.
Application Migration
The investment in time, effort and cost associated with migrating to technology that is current is seldom given favorable consideration, leading to decisions associated with migration often being put on the back burner.
Migration normally involves moving of existing production software to a more appropriate or current set of development tools and / or environment. CSS answers one of the most daunting questions facing organizations today: what to move and what to keep? A good rule of thumb is to keep what works and change only what does not.
CSS works with you to make your transition seamless and trains your users to ensure that goals are met and that the IT enterprise delivers the quality and value that your customers expect.
We can help implement optimum technical solutions by addressing:
- Analysis of operational requirements
- Review of possible solutions
- Package installation and integration
- Customization and writing of exits
- Ongoing support of software
- Training
