Software Development Lifecycle
For ISVs, managing product lifecycles has never been more challenging. With increasing diversity and pace of business growth, ensuring that products meet dynamic business needs is becoming increasingly difficult. As a result, CXOs and Senior VPs of technology companies face these challenges:
- Get the best ROI from the engineering $. Extract the best productivity from global development teams
- Define and implement successful agile development processes. Make flexible and robust products faster
- Have a definite plan for maintaining and supporting older product versions being used by a sizeable customer base
- Evolving business models that are able to address the requirements of the On-Demand world
Support Services Partnership Model
CSS works as a seamless extension of your in-house R & D teams to deliver a world-class product lifecycle support experience. With 100+ ISV clients in every technology category, 5,000 technology professionals, exceptional technology skills, we have the experience and know how to support your success
Key features of this model include
- Execution excellence focused offshore team
- Business strategy enhancement focused local consulting team
- Project expertise reflected by the many large, complex projects undertaken over the years
- Breadth of experience that span the entire Product Support Lifecycle
- CSS OneWorld delivery model that integrates project teams working from client site, offsite and offshore
Mature Transition Model
Transition to offshore is the most important facet of any outsourcing project. To ensure the process goes smoothly for you, CSS has developed a systematic six-step implementation methodology. These processes help guarantee that all contractual Service Level Agreements (SLAs) are met and, in most cases, exceed your expectations. We offer you a compelling value proposition, which combines:
- Executive Commitment on each and every assignment, regardless of size
- Service Readiness via our superior process migration competencies
- Service Assurance through our proven execution capabilities
