CSS Corp
Product Lifecycle Services

Enterprise Network Support

We have over seven years of experience supporting multi-layer, multi-technology, multi-vendor, multi-location enterprise network infrastructure. Our process maturity enables us to ensure customers of very high standards of support delivery including, quicker resolution and lower percentage of escalations.

Proven Experience

Our in-depth expertise in network support is based on our experience of working with some of the best names in enterprise class networking devices, software and network security solutions.

Client Products Supported
World leader in enterprise and carrier-class voice, data and security products Multi-layer switches, wan, stackable, network management, security and wireless products
World leader in enterprise communications and products Hubs, routers, and switches
Leading Developer of Network Identity Appliances Network identity appliances
Leader in secure Internet communication solutions Mail gate, secure transport & validation products
Leading provider of Wireless & Modular Mobility Systems Wi-fi switches, wireless applications
Provider of Network-based Intrusion Prevention Systems Network intrusion prevention & security management systems
Provider of networking products Wired & Wireless products and Switches
Provider of networking solutions Wired & Wireless products and Switches
Worldwide leader in networking for the Internet Wired, Wireless, VoIP, Network Storage, Print Servers, etc

Enterprise Data Network Support > Skill Matrix
Multi Layer Switches Ethernet, Token Ring, VLANS, IEEE 802.1q/1p, 802.3ad, STP( 802.1d, 802.1w), RIP V1/V2, OSPF, BGP, IGMP, DVMRP, PIM ISDN, ATM LANE, RFC 1483, FR-RFC 1490, T1/E1, QOS.
WAN SONET/SDH, Frame Relay, ATM services (LANE, IMA, Circuit emulation), T1/E1, PPP, MLPPP.
Stackable Ethernet(10/100/1000), VLANS, IEEE 802.1q/1p, 802.3ad, STP( 802.1d, 802.1w, 802.1s), Routing.
Network Management TCP/IP, SNMP V1, V2, V3, MIB-II, RMON.
Security Encryption and Authentication techniques, PKI, MD5, SHA-1, DES, 3DES, IPSECLDAP, RADIUS. Network Firewall & Filtering.
Wireless & Wi-Fi IEEE 802.11a, 802.11b, 802.11g, WEP, WPA, PEAP, LEAP, 802.1x, EAP, TKIP, LWAP, MIC, DHCP, DNS, VRRP, Firewall Policies, L2TP, IP Sec, ID S, H.323.
VOIP Signaling – H.323, H248, MGCP, RVP over IP, SAP, SGCP, SIP, Skinny, MiNet.Media – DVB, H.261, H.263, RTCP, RTP.
Routing Protocols RIP/OSPF, ATM/Frame Relay/WAN-T1/T3 and TCP/IP.
Others Bridging & Switching, VLANs, STP, LACP, Tagging, Trunking.
IP Addressing, VLSM.
VPN, Messaging Systems, Mail/Internet Servers, DNS and SMTP.
Real-Time Embedded Systems.
Voice and Data Convergence.

Customer Talk

Nortel

"CSS came out strong and clearly ahead of others with its focused capabilities in Enterprise Tech Support Services, passionate management team, and the ability to demonstrate strength in improving the end-user experience by creating and delivering knowledge-centric support solutions."