Telecom
CSS offers advanced technical support to ensure that your customers get higher dependability, robustness and RoI from their telecom network. With over eight years of technical support experience, CSS has significant knowledge in the telecom industry.
Proven Experience
| Client | Products Supported |
|---|---|
| World leader in enterprise and carrier-class voice, data and security products | Enterprise communication systems |
| Leader in delivering communications capabilities to service providers and enterprise customers | Enterprise communication servers (EPABXs), ACD, IVRS, CTI, TCP/IP protocol, LAN / WAN, IP telephone, VOIP, H232 |
| Leading VoIP Service Provider | Broadband phones, DSL modem. |
| Telecom Category | Skill Matrix |
|---|---|
| Transmission Technologies | Loop, E&M, MFC, QSig, ISDN, H323, SIP, G711, G723, G729, RTP, RTCP, Frame Relay, ATM, T1/E1, SS7 Network Management: TCP/IP, SNMP |
| Enterprise Mobility-Wireless | DECT |
| Mobile Software / OPS Skills | SMS, MMS, Push Technology, Mobile access gateway, Notification services, mobile message gateway, WAP Gateway, SMSC, Push proxy gateway, transcoders, and other services such as mobile value added services. |
| EPABX Administration | Alcatel, Nortel, Harris, Toshiba, AT&T, System25, Ericsson, Siemens |
| Others | IVR, ACD, CTI (TAPI), Voice Messaging Systems |
