Whitepapers
- Mining customer support data for product enhancements: The Role of Knowledge Engineering
463 kb - PDF Document - Application Development - Case for Open Source Adoption
417 kb - PDF Document - Defect Prevention Techniques and Practices
132 kb - PDF Document - How to Maximize the Software-as-a-Service (SaaS) Market Opportunity?
260 kb - PDF Document - Internationalization and Localization Testing
378 kb - PDF Document - Offshore Product Engineering - A Frost & Sullivan Paper
333 kb - PDF Document - Outsourcing QA offshore - value add and ROI implications
373 kb - PDF Document - Outsourcing Technical Support - 11 Steps to Ensure your Success
342 kb - PDF Document - Performance Testing of Web Applications - Overview of Methodology
779 kb - PDF Document - Practical Measurements for Software Testing
230 kb - PDF Document - SOA based Verification and Validation
155 kb - PDF Document - Software Performance Engineering for Banks and Financial Institutions
296 kb - PDF Document - Technical Support Outsourcing - Best Practices in Selecting SLA Metrics
360 kb - PDF Document
