Salesforce.com as a platform provides you the underlying architecture to build different applications for different industries, while ensuring that there is conformity and standardization for every application being built. The platform also allows customization of the application for a specific business process need. It also allows the ability to inherit functionality from different applications and seamlessly integrate it with the current application without restructuring of any of the user interface. These applications have conformity and stability due to the standards that have been established by the platform.
The Salesforce.com development platform makes building applications faster and easier than ever. It includes a database, security, workflow, user interface, and other tools that step you through the process of building powerful business apps, mobile apps, and Web sites.
You can also breathe new life into your applications with the Chatter collaboration platform. Adding Chatter to your apps makes it easy for people to work together and stay current on everything that's happening-no matter where they are.
Salesforce.com powers approximately 87,200 businesses running more than 135,000 applications that 2 million users count on every day.
With Salesforce CRM software as a service and our Salesforce.com cloud computing platform, you can mind your customers and your budget at the same time (very important in today's economy).
CSS Corp offers a full range of services spanning the entire lifecycle of cloud based CRM adoption using the Salesforce.com platform. Our ranges of services leverage the depth of our technology expertise to offer comprehensive solutions that drive sales, support, collaboration, social networks, and knowledge management processes in the organization.
CRM & Cloud Strategy Consulting
- Cloud based platform choices for CRM, including migration, and integration with existing enterprise applications
- Implications of a 360 degree view of the customer lifecycle, and related total cost of ownership
- Access control, identity management, and security
- The path to Social CRM, and harnessing the social models of networking and collaboration
- Social models for knowledge management systems
Implementation Services for Salesforce CRM
- Implementation and customization services for salesforce automation: Sales Cloud 2 modules of Salesforce CRM
- Implementation and customization for customer services and support: Service Cloud 2 modules of the Salesforce CRM
- Integration of Sales and Service Cloud modules with relevant enterprise applications using the Salesforce.com programming platform
- Creating mash-ups with Google Apps and Amazon's cloud platform
Custom Development on the Salesforce.com Platform
- Using the Salesforce.com platform (Apex Code and Visualforce) for custom application development across business processes that include Order Management, Fulfillment, Payment Processing as well as other e-commerce functional components such as Partner /Affiliate Management, Commission Computation, Reconciliation, Account Receivable and Payable Management and integration with financial and supply chain systems
- SOA based application development using Web Services exposed by the Salesforce.com platform; Ajax Toolkit
- Implementing native interfaces within the Salesforce CRM environment for connecting with Java, VB.NET, C++, .NET applications
Integration Services
- Integrating the Salesforce CRM SaaS platform with EAI middleware and enterprise resource applications (ERP/Content/Process & Workflow) for a seamless view of the customer activity lifecycle.
- Integrating with other cloud based platforms like Amazon Web Services (AWS), and Google Apps
- Integration with MS Office productivity, messaging, and collaboration applications
ForceNext Services
ForceNext is an On Demand Salesforce.com Administration and Help Desk, introduced by CSS Corp, a Salesforce Registered Partner. ForceNext stands to Drive Salesforce usage & adoption, extract ROI, optimize operations on your Salesforce instance by addressing routine administration tasks, and some not-so-routine custom tasks that include:
- Customization
- Business Logic
- Data Management
- Service & Support Administration
- Marketing Administration
- Security & Access
- Analytics & Reporting
- Cloud Extensions
Leverage the expertise, buy the support package and source the best of breed Salesforce support expertise from CSS. Get going and get your very own ForceNext advantage today.
We have established a packaged approach to Salesforce Support.
Please select the support package that you deem suitable.
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