19th November, 2015 Bangalore: CSS Corp, a leading technology support company, today announced that it’s featured in global research firm NelsonHall’s forthcoming Understanding Digital Transformation Services report.
NelsonHall’s Understanding Digital Transformation Services report also highlights key client engagements where service providers have been able to transform client’s digital infrastructures and applications to capture digital opportunities. In this report, NelsonHall has published two digital CSS Corp client engagements. In both the engagements, CSS Corp as a digital IT partner was able to re-engineer their traditional IT environment to future-ready infrastructure.
- One with a global Fortune 100 Consumer Packaged Goods company, where CSS Corp managed their digital estate of more than 2000+ brand and campaign websites catering to multiple products across various countries. CSS Corp designed public cloud based solution resulted in 60% annual cost savings for operating a website and 7x faster in launching a new campaign
- The other with a U.S. based Health Insurance company who wanted to connect with more than 2 million customers through a mobile solution. CSS Corp enabled the company reach its customers through an alternate channel – mobile. Using SMARTWeb, a mobile enablement solution (IP from CSS Corp), CSS Corp ensured 40% cost reduction, compared with the client taking a traditional app development approach
According to Dominique Raviart, ITO Research Director at NelsonHall, “Digital transformation is reshaping how we perceive IT service vendors. Within digital transformation, traditional parameters such as size or location of delivery network of vendors are much less important to select a vendor than in the past. Digital transformation is also about selecting vendors with the right service specialization underpinned preferably by an IP, and the right people that combine the traditional process orientation with an end-user customer experience.”
“It’s a great honour on being featured in this report. CSS Corp’s believes in simplifying customer experience through digital services. We help organizations focus on core business operations and deliver accelerated business outcomes. Our digital transformation services help customers harness and analyse data, use multiple channels to promote customer centricity, enhance customer engagement, and drive innovation while reducing costs.” said Raj Reddy, Chief Delivery Officer, CSS Corp.
CSS Corp’s digital services transforms enterprises from a legacy driven traditional organization to a digitalized entity. CSS Corp’s digital services comprise of cloud, mobility, analytics, automation and social media which transforms enterprises on how they can interact with their customers. CSS Corp has created IP and a strong partnership ecosystem to deliver market-leading digital services.
About CSS Corp
CSS Corp is a leading technology company supporting enterprise and consumer products, managing IT infrastructure and deploying networks. We partner with many of Fortune 1000 companies to help realize their strategic business outcomes and be future-ready. Technology support is in our DNA. With over 5,500 technology professionals across 15 locations globally, we have a rich heritage of 14+ years in managing large and complex support ecosystems.
Please visit www.csscorp.com for more information.
NelsonHall is the leading global BPO and IT outsourcing research & analysis firm with analysts across the U.S., U.K. and Continental Europe. Founded in 1998, the company takes a global approach to analysis of vendors and outsourcing markets and is widely respected for the quality and depth of its research. NelsonHall also offers a suite of “Speed-to-Source” tools that assist buy-side executives in saving time and money, while enhancing the quality of their sourcing decisions in BPO and IT outsourcing evaluations (http://research.nelson-hall.com/NEAT/)
For more information, please contact:
Senior Director, Marketing
CSS Corp Pvt Ltd
Cell: +91-9980564770, firstname.lastname@example.org
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