City-based IT services firm CSS Corp plans to acquire a US company to expand customer base, CSS Corp’s CEO Manish Tandon told Express on Tuesday, adding that the deal would be closed in about six months.
“We have been looking to acquire assets, especially engineering services, and now we are working on a fairly large acquisition of a US-based firm,” said Tandon. The firm has added 20 new clients taking up its base to 140 this year.
Emphasising the company is looking for talent, Tandon said it will focus on with telecom, media and technology sectors and digital business of traditional brick-and-mortar companies.
At a time when the BPO industry has reported the alarming impact of automation on jobs, Tandon claimed attrition at his company is “significantly less” thanks to its innovation-led strategy, which has “never put employees at risk due to the change in technology”. The company has a head-count of 5,600 technology professionals in 16 of its global centers across the world.
“We have created a programme of virtual University for our employees, which aims to deliver internet-based training and we have also placed huge bets in newer technologies like artificial intelligence, machine learning to support our customers,” Tandon said.
The IT company recently launched an artificial intelligence platform, Cognitive CX Platform, to support customers.
The firm has clocked a topline growth rate of three per cent in the past three quarters and it eyes 4 per cent sequential growth in the next quarter. “With this pace, we are expecting a 15 per cent revenue growth year-on-year,” Tandon added.