SUBMIT YOUR ENQUIRY
Whoever said that if you love your job, you won’t have to work a single day in your life had underscored the importance of having a sense of engagement at the workplace. Gamification, according to Gartner, is the use of game mechanics and experience design to digitally engage and motivate people to achieve their goals.
Brian Burke, Research VP at Gartner, mentioned in his blog post that the digital aspect makes all the difference. Be it an individual, a team, or an enterprise, gamification has donned the mantle of the silent coach who works behind the scenes to engage, motivate, and spur performance. From e-learning platforms and training programs to workday life, gamification has become the watchword for driving employee performance across the technology industry.
Embrace the Disruptor
Though full-scale adoption of this disruptor has met with some resistance, enterprises are getting caught up with the disruptive wave so much that every project’s performance metrics and quality parameters seem to increasingly weave the constructs of gamification. Gamification pioneer, Yu-kai Chou stated in his book that “Human-focused design” was a better term that emphasizes that humans are not rudimentary cogs in the system as opposed to “function-focused design” that optimizes only functional efficiency.
As managers become coaches, and their subordinates become players on the field of performance, the ensuing productivity gains and motivational spikes are clear for all to see. By the time managers schedule the weekly or quarterly reviews, teams have already brought their A-game to the table.
The synergy from the high-performance of various business units has a compounding impact on the enterprise as a whole. Gamification cuts across multiple business lines to transform production floors into premier league contests with performance scores running real-time on LCD displays.
Individuals are outdoing themselves like players, and teams are outplaying the others as though they’ve reached the finals of the playoffs. It’s real; it’s in action, its game on.
Disruptor in Enterprise Technology
In technology environments that are heavily contingent on human-support, gamification serves to boost the underlying motivation, morale of employees by inducing the game spirit. Production and operation heads are continually scanning their team’s performance metrics to see how they can improvise. It primarily performs miracles on the human factor (breaks monotony and mundanity) of support operations where production managers want their employees to put their best foot forward every day. As managers know who to coach, what to coach, when to coach, the result is an inspired workplace punctuated by competitive and productive employees who want to outperform and grow. The various aspects of gamification work to accelerate the performance curve and promote a culture of continuous learning and self-development.