Social distancing norms are ensuring that recruiters turn towards virtual collaboration platforms that offer 100% mobile experiences.
The Covid-19 pandemic has disrupted almost every aspect of our lives. In our effort to combat it, there has inevitably been consequences to our lives, businesses, and the economy. It has been challenging for employees and employers alike. The changes in the worldwide job market paints an alarming picture of the work scenario for many who are stuck at homes with families to take care of. Business repercussions across industries are forcing leaders to re-think and adapt to ensure business continuity amidst this downturn. The IT and ITES sector which was once brimming with job opportunities and hiring activities has lost some sheen because of the widespread impact caused by Covid-19.
HR at the Forefront
Employees feel they are wading through murky waters with no clue on what is in store with every passing day. Stepping out of the house is a privilege and having a kitchen shelf stocked with groceries is in itself an achievement. Only time will tell if the days of frequenting prospective employers for evaluation tests and successive interviews are gone. Job seekers during these pandemic times are in for a surprise. Everything is going virtual. Remote meetings, virtual collaboration, and digital recruitment are the ways to get through these distressing days.
Across various industries, the HR function faces the brunt of sourcing and engaging talent amidst a disruption they have never experienced before. With all the gloomy news encasing us, it is invigorating to hear that the IT and ITES HR functions continue to provide seamless Employee Experience (EX) by leveraging the power of new-age tools.
Today, employers have greatly adopted the use of these tools to source, hire, and engage employees to ensure optimum staffing across functions. Undoubtedly, new age virtual hiring is playing an integral role in minimizing business disruption and making people dynamically adapt to changing needs. After all for an organization to successfully run the experiences of both employees and customers must be made seamless. With the temporary closure of the usual route to recruiting talent, organizations are taking the virtual highway to accelerate the hiring process with positive results despite remote working regulations in force.
Digital Recruitment Framework
Social distancing norms are ensuring that recruiters turn towards virtual collaboration platforms that offer 100% mobile experiences. Multi-device UX tools have redefined the recruitment processes through their efficiency and seamlessness at every phase of the recruiting process: screening, assessment, documentation, on-boarding, and engagement. After sourcing candidates from online sources and social media, recruiters communicate with candidates through new-age HR platforms for evaluation and screening. These platforms follow global data security norms and data compliance laws, and they integrate with existing HRMS applications. Subsequent interview phases happen via videoconferencing applications.
With a flurry of remote video profiling sessions underway, “trust but verify” is the policy employers follow. Bots, AI, NLP, and ML tools bolster existing applications and offer behavioral insights, test proctoring, web monitoring during interviews. Post the government restricting travel means the entire documentation phase happens online. Selected candidates need to sign specific clauses verifying their identity after which they receive the digital format of appointment letters. Virtual events such as orientation, technical and soft-skill training, and meet-the-leader sessions ensure a sense of connectivity and engagement for the millennial workforce. Quick processing, turnaround, and unflagging momentum overall has surged the number of new hires every month.
All organizations are frenetically racing to step up to the challenges of the pandemic, but of the whole lot, the new-age digital service providers are delivering on SLAs and productivity through 100% utilization of staff. Reports claiming that the pandemic has exposed the frailties of the outsourcing landscape has negligible truth to it; the fact is that IT and ITES firms are braving the storm quite well across various global delivery centers through robust frameworks built on automation, analytics, and AI. By automating routine tasks, HR leaders have more time to focus on core strategic aspects of the enterprise.
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