Leveraging Human Intelligence & Automation To Drive Business Outcomes Of Choice
AnalyticsIndia | 20th August, 2020
The human brain is known to rely on heterogeneous data associations to enable computational functions. Looking at a granular level, the brain is seen as a control center, and with every lobe comprising billions of cells work together to ensure what is perceived is conceptualized into thoughts and translated into actions. While the left lobe is analytical and responsible for linear thinking, the right lobe is more into creativity and intuition. The memory is a data bank that is leveraged for references, context and tasks that needs instructions. The peripheral nervous system generates a degree of forces through sensory signals for the required external stimuli.
Human brain categorizes tasks based on the degree of imagination and cognitive activity, as represented below.
The only way humans can liberate themselves from routine tasks and free up time for strategic decision making and innovation is through technology intervention. Automation is a way of applying technology on a task to make it more efficiently executed, enable faster processing of voluminous tasks, reducing turnaround time, and improving the ROI. It is an ideal way to improve operational performance and can also be a strategic lever to sustain a competitive edge. Automating redundant activities by following standard operating procedures can save cost, time, improve workflow efficiencies, thereby reducing human error and increasing accuracy. It also allows employees to take up more challenging activities that can expand their intellect and imagination, leading to better competency and deeper job satisfaction levels.