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On March 23, 2020, the Government of India ordered a nationwide lockdown for 21 days, limiting the movement of the nearly 138 crore population of India as a preventive measure against the emerging Covid-19 pandemic in India.
Subsequently, the corporate world scrambled to ensure its business and employees remained safe. The idea gave way to the rolling out of the work from home (WFH) policy across sectors. Following the same, ETHRWorld tried to assess India’s two prominent sectors that are responsible for the nation’s economic bulk on how they have fared in the remote work culture: IT and Energy.
IT making its way
Speaking of the initial challenges faced while managing various HR operations remotely, Satyanarayanan Visvanathan, SVP and Head – HR (Global) & Corporate Quality, CSS Corp, said the uncertainties caused by the pandemic, coupled with isolated working, had been difficult for many employees.
Accepting the change gracefully was the only effective way to move forward and IT service management company CSS Corp was able to transmit this equipoise across the organisation with its CHEER framework.
“Our CHEER framework (Communication, High-lighting accomplishments, Energising teams, Engagement with employees and Recognition of achievements), developed specifically for the Covid times, has been instrumental in driving high employee morale and positivity,” Visvanathan said.
For Chirag Doshi, Head of People, ThoughtWorks India, the initial challenge was figuring out how to make sound hiring decisions bereft of any in-person interactions.
“While remote interviews have been commonplace at ThoughtWorks for a few years already, before the pandemic, we usually ensured at least one in-person interaction for every candidate,” he said.
However, in 2020 the software company adapted to assessing candidates’ culture-fitment during the remote interviews.