Amid the present Covid-led disruptions, employees look up to their leaders and HR for guidance on how to navigate through this new normal.
Ensuring employees’ wellbeing and safety has become the norm for almost every organisation. ETHRWorld interacted with several industry leaders to find out how they are standing together with their employees amid the challenging times.
Brillio employees who have contracted Covid can avail home care services from medical establishments arranged by the company. Besides, the company has rolled out vaccination drives for its employees and their families and is helping them to book hospital beds, oxygen cylinders or any kind of help related to Covid-19. The company has also introduced a financial loan and Corona Kavach Policy to alleviate the financial burden.
Aftab Ullah, Chief Operating and Delivery Officer, Brillio, said, “The company’s culture is strongly driven by our ‘We Care’ philosophy. Built on that, we have implemented the ‘We Care’ framework for Covid-19.”
The company has been providing facilities, including 24/7 medical emergency support in partnership with International SOS, and access to MediBuddy to help the employees with medical insurance, and telemedical services.
CSS Corp has been tracking the health status of its employees and has stepped in to provide the required support. The company has introduced a doctor-on-call helpline that focuses on getting the right aid for the employees and their family members.
The company is also offering home diagnostics options and is currently in talks with medical institutes for collaboration. Considering the health challenges, financial hardship, social strain, and access to treatments, the HR teams are in constant touch with the employees to build psychological morale and extend support to access quality and affordable healthcare.
Satyanarayanan Visvanathan, Senior Vice President and Head – HR (Global) and Corporate Quality, CSS Corp, said, “Our employee assistance programmes, and dedicated 24/7 counselling line supporting the employees’ emotional and mental health have been extensively leveraged.”
Visvanathan further mentioned that the company has introduced the SAFE (Support, Awareness, Facilitation, Emergency) framework for the employees who have contracted Covid-19 infection. The framework includes connecting with the affected employees by the HR Team and facilitating support till recovery, awareness through mailers and slogans, facilities like on-call 24/7 medical consultation, and emergency reach out through the Rapid Response team.
According to DB Schenker, its employees who have contracted the Covid infection can take unlimited Covid leaves to take care of themselves and their families. The company has also rolled out a vaccination drive and is helping the employees with doctor consultation, and arranging medicines, hospital beds, oxygen, ambulances for them.
Vishal Sharma, CEO – Cluster India and Indian Sub-Continent, DB Schenker, said, “We have taken multiple measures to ensure the mental, physical and financial wellness of our employees across the organisation with customised plans and initiatives to address the corporate office staff along with their families.”
Apart from supporting its own employees and their families, DB Schenker is also supporting an NGO in setting up an oxygen plant in a hospital in Delhi, which Sharma believes will assist in increasing the ICU and oxygen beds. The company is also providing logistics services for the Red Cross.