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It’s been more than a year since the pandemic upended the business universe. As companies plan to re-emerge in 2021 and beyond, CXOs will have to build on the lessons learned so far by revolutionizing business models and workforce strategy. One of the key concerns for companies is to ensure adequate safety and wellness of its employees. Leaders in the tech industry believe, it is their responsibility to make workplaces safer, maintain every possible safety protocols, streamline work through digital tools and automation and most importantly address the mental health issues of their workforce.
Digital tech makes work smooth
There has been a surge in the popularity of workforce collaboration tools focusing on team communication and efficient project management today. High-quality video conferencing tools like Zoom, Microsoft Teams, WebEx, Google Meet, and Skype are the most popular daily communication channels between remote team members spread across the world.
“The access to high-speed internet in remote centres in India has helped individuals relocate to their home towns in tier 2 and 3 cities to continue business as usual,” believes Smitha Hemmigae · Head of Marketing at ANSR.
According to him, several organizations have upgraded their email etiquette and procedures to ensure data protection while still communicating effectively with external stakeholders.
Sankalp Saxena, SVP and MD-Operations, India, Nutanix states that technologies such as virtual desktop infrastructure and desktop as a service can maintain business continuity over the past year.
“These solutions enable organizations to have virtual workspaces running within an hour so that employees can immediately and securely access their work systems from the safety of their homes. Businesses in India will continue relying on end user computing and cloud solutions to support the decentralization of teams, even as offices open up and they adopt hybrid work models,” says Saxena.
By investing in cloud infrastructure, organizations have ensured that their remote teams have access to data or information available seamlessly across the organisation in a secure manner. As Vikram Ahuja, Co-founder of Talent500, says, “Remote work has accelerated the adoption of cloud services and along with it renewed the emphasis on cybersecurity.”
Organizations are strategically thinking about cybersecurity investments to protect their workers, data, and their infrastructures, as Ahuja states, a data breach can lead to loss in reputation as well as customer and employee data. Sudeep Ralhan, Vice President – People, Walmart Global Tech India, says, “Safe remote working is important irrespective of the size and scale of an enterprise and the core principles one could adopt has moved from a traditional “trust but verify” to a “never trust but always verify” space.”
While zero trust in security is preferred in a remote work setup, from a preventative front, he stressed on multi factor authentication as an important aspect with principle of least privileges. Ralhan says, “As we mature in the remote working models; protecting data will remain as the prime requirement.”