In the early days of 2021, few industry analysts guessed that the focus for tech professionals would be on the quick deployment of solutions
In the early days of 2021, few industry analysts guessed that the focus for tech professionals would be on the quick deployment of solutions to support widespread remote work in the coming months. Despite this, unless something unexpected happens, IT sector experts can usually predict future trends.
Some industry professionals provide their perspectives on how technology will dominate the year 2022, from the continuous technical support needed for remote and hybrid work to new solutions to service clients to potential cautionary stories!
Mahesh Zurale, Sr Managing Director, Lead – Advanced Technology Centers in India (ATCI), Accenture:
“The pandemic has accelerated the adoption of digital technologies, compressing a decade of digital transformation into just a few months and igniting a new era of exponential transformation. With technology becoming more accessible to people across the organization, it will enable better synchronization between IT and business departments to build better solutions aligned to business needs. This will help companies to gain an innovation advantage that best positions them for future success. Finally, a major focus area for companies in 2022 will be worker upskilling and collaboration so that their people can become a core part of their digital transformation journey.”
Srinivas Mukkamala, Sr. Vice President of Security Products, Ivanti:
“The past two years have disrupted the long-standing norms on how organizations operate. This year companies saw how fragile their supply chains were and needed to adapt to new customer needs. Those who adjusted to these changes sooner became the most successful this year. 2021 made one realize that if businesses continue to have a direct outlook and sharp focus on their digital and tech transformations, they will emerge as the new leaders. This year I learned that leaders don’t wait for the “new normal,” instead they build one. 2021 was all about growing investments in AI, cloud computing, robotic process automation and hybrid work culture. There were also nation-state led cyberattacks that dominated a large portion of the cyber-related news cycle at the end of 2020 and throughout most of 2021.
Rahul Joshi, CTO, CSS Corp:
“If we look at the industry today, most tech or non-tech organizations generate consumer benefits and business value by leveraging 70 to 80% AI-led operations and creating AI-infused products and applications. While AI can be a helpful tool to increase productivity and reduce the need for people to perform repetitive tasks, it can also give rise to a host of significant unintended (or maliciously intended) consequences for individuals, organizations, and society. Most organizations have bias bounties in place, and this trend will run rampant in the coming years.”