In the early days of computing, demands from business stakeholders pushed the evolution of technologies as new capabilities were built to order.
Over the last decade, technology has shifted from demand-side to supply-side economics. The emergence of capabilities first dreamed of by technologists, not business strategists, has moved IT from an enabling capability to a differentiating one.
In my view, 2018 will be about striving to realise tangible outcomes from the transformative initiatives happening across organisations today. Global brands are looking to leverage technology to beat their competition and serve their customers better.
There are some underlying megatrends that will drive these initiatives in 2018.