On the occasion of World Mental Health Day, SocialStory spoke to corporates to understand how they are enabling employees to cope with mental health issues and maintain a healthy work-life balance.
Since the onset of the pandemic, IT services company CSS Corp has been mindful about the mental wellbeing of its employees and has been offering sessions and 24×7 counselling support. Launched in April this year, it is motivating employees through its exclusive CHEER framework — ‘C’ stands for Communicating with employees; ‘H’ for Highlighting their accomplishments; ‘E’ for Energising them; ‘E’ for Engaging with them; and ‘R’ for Recognising and Rewarding them. Additionally, it also has an employee assistance programme called the Turning Point — an initiative that focusses on mental health, providing employees with the necessary time and resources to counter problems and strengthen themselves.
“Through this programme, we have ensured that the lines of communication are constantly open so that people can easily have access to professional help, as and when required,” says Satyanarayanan Visvanathan, SVP, Head of HR (Global) and Corporate Quality. With constant feedback from its employees, CSS Corp has been trying to resolve the problems of remote working. “We believe that having a healthy work-life balance is crucial, especially in the current scenario when people are struggling to delineate between work and home. We aim to proactively neutralise burnout, anxiety, stress, and the problems that emerge from working virtually over an extended time,” he notes.
CSS Corp is now Movate