HEAR WHAT CUSTOMERS ARE SAYING ABOUT US
ALCATEL - LUCENT
CSS Corp has been an excellent partner and has been delivering high quality of engagement over the years...
Director, Customer Care (Americas)
CSS Corp has helped us on the customer support front over there for past few months...
SVP, Worldwide Business Operations
The CSS Corp team is in direct contact with our customers, and this impacts our reputation in the market. We are proud of the work that CSS Corp has achieved to date, looks forward to continued growth with the organization in the years to come.
VP - Global Customer ServiceNetworking and Cybersecurity Solutions Provider
CSS Corp has been able to deliver seamless experience from the first engagement from a customer’s perspective and from the process perspective. CSS Corp has been able to maintain the SLAs with superior quality.
Sr Director - Customer SuccessLeading Internet Telephony Service Provider
CSS Corp are very good listeners and they put out a very good solution for our needs. CSS Corp has now stepped up as the front line for our management team.
Global DirectorGlobal Provider of Wireless Broadband Solutions
CSS Corp is helping us monitor the infrastructure in our stores, making sure that the equipment is working and satisfying the customer, by reducing help desk calls for problem areas, by reducing emergency dispatches.
I see CSS Corp as being a strong partner of ours. They are helping us create a go-to-market with some of the really important strategic moves that we’re making in the Cloud, Social Media and Knowledge Management.
SVP - Global ServicesLeading Telecommunications Equipment Company
CSS Corp is an excellent partner. When I say partner, I really mean it. I don’t think there is any other partner I value as much as CSS Corp.
Director - Customer CareLeading Telecom Company
CSS Corp has quietly emerged as a strong service partner to enable the digital transformation of network services and customer experience, enabling both optimization and new revenue potential.
Elena ChristopherHFS Research
CSS Corp has strong IT, business process and security capabilities that help clients address key security issues when outsourcing their services.
One service provider with a unique focus is CSS Corp, which has doubled down on its “Yodaa” cognitive assistant capability.
Melissa O’BrienHFS Research
CSS Corp is attempting to transform cloud migration from a project opportunity to continuous delivery with automated/assisted migration.
CSS Corp’s capabilities to integrate analytics and automation in context-driven support helps the effective activation of digital channels and the delivery of personalization.
A central aspect of the company’s focus is not trying to be everything to everyone.