Costa Rica is the chief exporter of high-value technology services in Latin America. The nation's IT service exports account for the lion's share of the GDP. Over the years, Costa Rica has grown from offering transactional services to premium services as a strategic outsourcing location. The nation has morphed itself into a competitive and mature environment for complex business services in the tech industry.
A bevy of government programs and initiatives by IT leaders is spurring a digital revolution and inspiring women to take up STEM careers. The New Normal has accelerated the nation's efforts toward digital transformation by adopting strict policies across cybersecurity, privacy, and e-commerce. The start-up culture, innovation incubators, growth of unicorns, and co-working spaces offer the ideal ecosystem for gig talent and companies to flourish. The overlapping central time zone with nearshore countries facilitates strategic alliances and real-time collaboration between service providers, partners, and clients. A welcoming government, stable political climate, skilled workforce, high literacy rate, robust infrastructure, and cultural affinity with the West have spurred the region's maturation as a delivery center.
All the above proof points endorse the bullish outlook of leading advisory firms, multinational corporations, and tech giants. Global sourcing practitioners are setting their sights on this "next-wave" location for the right reasons. The capital city and neighboring cities are poised to become essential poles for software industries and ITC growth by 2025. The Silicon Valley of LATAM is a nearshoring star leading the way in innovation.
CSS Corp at Costa Rica
CSS Corp's entry into Costa Rica in August 2013 marked an inflection point to serve the rising demand of clients from nearshore countries for multilingual tech support capabilities. CSS Corp has two delivery centers—the delivery center at Ultrapark in Heredia and the delivery center in Terra Campus Corporativo in Tres Ríos (La Union, east of the Great Metropolitan Area). These experience centers flesh out multilingual support in Spanish, English, French, Portuguese, and other foreign languages to support clients across the Americas, EU, and APAC. Customer Experience centers have seen the shift from transactional services to a multifunctional boutique of services. The team offers premium Digital Engineering Services (DES), high-tech and high-touch Enterprise Support Services, Customer Support Services, and Customer Success Management. CSS Corp as a partner implies an extension of the client to co-innovate and co-create solutions. The leadership celebrates the growth in Costa Rica and the contribution toward quality career paths and economic prosperity.
Look beyond the Spanish vibes and Americanized feel. CSS Corp, Costa Rica, is the intersection of multiple identities, niche interests, and individualistic passions. Be a part of the next-gen workplace where digital natives find their voice. Boldness, optimism, creativity, and passion unfold at CSS Corp digital labs. Champion your creative expression and create a future of your own.
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