Cloud is a given, not an option anymore. If you are still stuck with legacy on-premise contact center technology, then you are not only missing out on the on-demand flexibility and scalability that cloud contact centers offer, but also potentially depriving your customers of the digital experiences they deserve. CSS EDISON™ Cloud Contact Center is a comprehensive solution to move your contact center operations to the Cloud rapidly and pave the way for a cognitive contact center with AI-powered cloud applications.
CSS Corp’s Customer Experience Transformation Platform
CSS Edison™ – CX Transformation Platform
Top 5 Emerging Trends in CX and Contact Centers