Modernize your contact center operations with
CSS EDISON™ Cloud Contact Center

 

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Cloud is a given, not an option anymore. If you are still stuck with legacy on-premise contact center technology, then you are not only missing out on the on-demand flexibility and scalability that cloud contact centers offer, but also potentially depriving your customers of the digital experiences they deserve. CSS EDISON™ Cloud Contact Center is a comprehensive solution to move your contact center operations to the Cloud rapidly and pave the way for a cognitive contact center with AI-powered cloud applications.

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CSS Corp’s Customer Experience Transformation Platform

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CSS Edison™ – CX Transformation Platform

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Top 5 Emerging Trends in CX and Contact Centers

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24% Customer Churn Reduction for a Leading Telecom Conglomerate, Made Possible by CSS Edison™ Smart Routing Solution

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Craft holistic experiences amidst increasing influence of DIGITAL MESSAGING

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Conversational AI Driving Next-gen CX

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