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Reduce customer effort with an all-in-one smart self-service solution
CSS EDISON™ Self Assist
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Are your customers struggling to find the right information to resolve their queries in the web of information on your digital assets? Make self-service easy and reduce customer effort with CSS EDISON™ Self Assist, a comprehensive AI-based modern self-service solution. It assimilates relevant information from multiple data sources such as your websites, knowledge portals, user communities, and self-service sites and simplifies the information retrieval process with intuitive and interactive interfaces.

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CSS Corp’s Customer Experience Transformation Platform

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CSS Edison™ – CX Transformation Platform

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Top 5 Emerging Trends in CX and Contact Centers

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24% Customer Churn Reduction for a Leading Telecom Conglomerate, Made Possible by CSS Edison™ Smart Routing Solution

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Craft holistic experiences amidst increasing influence of DIGITAL MESSAGING

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Conversational AI Driving Next-gen CX

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