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Leverage the power of high Employee Experience (EX) to drive superlative CX with
CSS EDISON™ Unified Desktop
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Are your customer service teams empowered with optimal information about your customers? Your associates need a complete picture of customers to resolve issues quickly. Revolutionize EX with CSS EDISON™ Unified Desktop that integrates seamlessly with CRM systems, case management systems and multiple applications to simplify the issue resolution process and speed up your associates’ efficiency. As the CX tech stack keeps expanding, Unified Desktop is the answer to your search for the one platform that harmonizes your customer service operations.

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CSS Corp’s Customer Experience Transformation Platform

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CSS Edison™ – CX Transformation Platform

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Top 5 Emerging Trends in CX and Contact Centers

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24% Customer Churn Reduction for a Leading Telecom Conglomerate, Made Possible by CSS Edison™ Smart Routing Solution

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Craft holistic experiences amidst increasing influence of DIGITAL MESSAGING

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Conversational AI Driving Next-gen CX

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