CSS Corp is one of the first companies to offer Augmented Reality (AR) as a novel and distinct channel for premium support. Provide your customers a visually immersive and highly engaging support channel with CSS EDISON™ Visual Assist and eliminate their pain of conveying their needs accurately, which is where most traditional support channels fail. It goes much beyond the simple overlaying of digital information over the physical product. It is smart enough to understand the user’s interaction with the product, detect any issues, and recommend the best course of action. With an in-built voice assistant and enterprise-grade security, it is sure to skyrocket your CX to the next level.
24% Customer Churn Reduction for a Leading Telecom Conglomerate, Made Possible by CSS Edison™ Smart Routing Solution
Craft holistic experiences amidst increasing influence of DIGITAL MESSAGING