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CSS Corp is excited to participate in the upcoming Technology Services World (TSW) Conference to be held from October 17 – 19, 2016 at Aria Resorts & Casino, Las Vegas. TSW is the flagship event of TSIA (Technology Services Industry Association). This will be the sixth time CSS Corp is participating in one of these few Enterprise Support events hosted in the US. The theme for this years’ event is ‘Aligning for Growth & Outcomes’.
With the technology landscape changing rapidly and progressively, the IT environment gets more complex. In such a scenario, resolving issues by providing the right technical support becomes imperative for enterprises. While traditional methodologies and processes measure and drive productivity and resolutions efficiently, these may not be sufficient to deliver a great level of customer experience. Catch this case study presentation to learn how CSS Corp was able to transform support operations for Palo Alto Networks through new metrics powered by Automation and Analytics and thereby drive superior customer experience, meet business objectives and become their preferred partners.
Join us at Booth #33