Are you a Forcepoint Expert? - Earn $$$ by answering gamers' questions!

Name ( As mentioned in signup form)

Email ( As mentioned in signup form)

1.

How do you cancel a pending transaction?

Select the account the pending transction is on, go to recent activity, view all, tap the pending investment, hit cancel.

Contact Acorns support to have them cancel the transaction.

Pending transactions cannot be canceled and you have to wait for the transaction to finalize.

Pending transactions aren't real and you don't have to worry about them.

2.

Why didn't I get my referral bonus?

The referral bonus was an old bonus program that is no longer offered.

You must wait 30 days after completion of the referral to get your bonus.

Acorns support will reach out to you with information on how to claim your bonus.

In order to be eligible for our referral bonus, the requirements must be met for each one of the required number of friends you need to refer. You can find more information here: https://acorns.zendesk.com/hc/en-us/articles/4408274841107-Where-is-My-Referral-Promotion-Bonus-

3.

How do I get my tax documents?

You will receive a paper statement sent to the mailing address on file.

You'll receive an email a link to your 1099 form to the email address in your Acorns profile. You can also access it using the web app or mobile browser, even if you’ve closed your Acorns account. Log in and select 'Tax Reports' from the “Statements” dropdown menu.

Acorns does not provide tax documentation.

You will only receive a tax document if you made over $10,000 in trades for the year.

4.

How do I cancel my subscription?

Subscriptions are automatically canceled after one year, you have to choose to renew.

To cancel your subscription: delete your account and uninstall the app on your phone.

There is some important information you should know about canceling your account and how to do it, please see this help article for all the information you need: https://support.acorns.com/hc/en-us/articles/1500011251202-Close-Individual-Accounts-or-Cancel-Your-Subscription

Contact your bank to request a charge back.

5.

How do I verify my checking account?

Call your bank to confirm your Acorns connection then reach out to Acorns support to validate.

Log into your checking account and look for transactions where Acorns has transferred money out of your account.

Acorns deposits two small transactions into your linked checking account, each less than $0.10. These two deposits can be verified by logging into your Acorns account and selecting Verify Now. From there, simply follow the prompts!

Make a transaction on your Acorns account.

Scaling The CXaaS Frontier

Comprehensive Support Services To Drive Contextual B2B Engagements

Go Cloud and Future Proof Your IT Infrastructure Investments with upto 40% TCO Reduction

Go-to-Market 2X Faster and Outclass Competition with our Digital Transformation Consulting Services

Unlock Geospatial Data with CSS Corp’s Advanced AI and Analytics

Experience CSS Corp’s End-to-End Engineering Services and Highly Efficient Software Testing

BY INITIATIVE

BY INDUSTRY

CSS OnDemand | A Unique Gig Customer Experience

Top 5 Emerging Trends In CX And Contact Centers

Ensure IT Ops Excellence

CSS Corp’s Customer Experience Transformation Platform

CSS EDISON™ – CX Transformation Platform

Driving Digital Sustainability with Carbon Neutral Websites

CSS Corp – Corporate Video

CSS OnDemand

Forcepoint Skill Test

Please register yourself and take the skill test below.
Your answers will help us evaluate the type of queries you can help our customers with.
All the best!

GET THE LATEST NEWS & ANNOUNCEMENTS

SUBMIT YOUR ENQUIRY