Cloud & Infrastructure

Sr. Network Engineer – L2

Designation: Sr. Network Engineer

Work Location: Chennai

Experience: 3 to 5 Years

 

Experience

  • 5 years’ work experience
  • 3+ year experience supporting enterprise customers with complex data center environments, preferably with a network technology company

Who we are looking for:

  • We are looking for a Senior Technical Support Engineer who will be responsible for helping customers diagnose and resolve complex technical issues. You will work closely with our Engineering team.
  • Your ability to successfully troubleshoot complex networking issues is the key skill necessary for this position.

What you will do:  

  • Work with the customer to troubleshoot complex hardware and software issues and replicate customer environments and network problems as needed to provide resolution.
  • Document issues and work with engineering if needed to provide fixes.
  • Provide technical expertise and guidance during testing and deployment of Client systems;
  • Manage critical customer issues and facilitate communication between customers, sales, and engineering;
  • Serve as the customer advocate for timely resolution of issues and for problem reproduction and escalation
  • Participate in new product development, customer training, and other support related activities
  • Help define and develop support processes and tools as appropriate

What you are great at:

  • Strong experience in routing protocols such as OSPF and BGP.
  • Strong knowledge of networking, understanding of packet flow, and TCP session establishment
  • Experience in configuring and troubleshooting VRRP and VRF deployments.
  • Experience in troubleshooting bandwidth, latency, and loss network performance issues
  • Basic understanding of Linux (Redhat / CentOS)
  • Experience reading and understanding packet captures with tools like tcpdump and/or Wireshark;
  • Basic understanding of WAN technologies, policy-based routing, spanning-tree, VLANs, L2 Switching technologies, IPSEC and Firewalls
  • Knowledge of LAN, WAN Technologies and SAN/NAS; experience with SaaS, IaaS (AWS, vCHS, Azure), virtualization and hypervisors including VMware vSphere, MS HyperV, or Citrix Xen

Senior Director/AVP Sales & Account Management

Title:  Senior Director/AVP – Pre-Sales

Location: US/Canada – Remote

Reporting:  SVP – Sales & Account Management

 

Role Summary & Experience

We are looking for a passionate and experienced Senior Director/AVP candidate with a proven track record for leading Pre-sales, solutions teams in Infrastructure, Cloud and Security businesses.

  • Experience in creating innovative, industry-aligned solutions including cloud, automation technologies will be key.
  • Experience in Data Center, Workplace, Network, and Cloud technologies is critical. Additional experience in Application and Digital Services will be beneficial.
  • This individual will have end-to-end responsibility to lead Pre-sales and offering for INCS (Infrastructure, Cloud, Network and Security) business unit.

 

Job Description

  • Manage the solutions for RFPs, proactive proposals. Create new offerings and solutions. Support sales teams in customer meetings for solution discussions. Working with delivery and automation COE’s to design and build the right solution.
  • Meet / Exceed Account(s) revenue targets.
  • Contribute to and execute Go-to-Market strategy for CSS Corp
  • Identify potential strategic partners, alliances, and relationships that will increase the deployment of CSS solutions and services within current clients.

 

Desired Skills:  

  • 15-20 years of relevant IT services and sales experience.
  • Proven experience of successful client relationship management and delivering account growth
  • Experience in IT Infra services (ITIL, Service management etc.) will be preferred.
  • Experience in Hi-Tech, FinTech, Health Tech verticals will be preferred

Vice President – Sales & Account Management – APAC, Middle East

Title:  Vice President – Sales & Account Management

Location: India

Reporting:  SVP Sales & Account Management

 

Role Summary & Experience

  • We are looking for a passionate and experienced Vice President candidate with a proven track record for expanding existing business and acquire new business.
  • Experience in selling Cloud, Infrastructure, Networking and security services.
  • Additional experience in selling Application development/maintenance, Dev Ops will be beneficial.
  • This individual will have end-to-end responsibility for account management and stakeholder management for given geography.

 

Job Description

  • Manage Existing relationships Account(s) Pipeline management and reporting.
  • Meet / Exceed Account(s) revenue targets.
  • Manage and work with delivery teams on the fulfillment.
  • Responsible to develop account growth plan and manage opportunities across the entire sales cycle including qualification, pitching, presenting, manage proactive proposals /RFPs, and closing deals with internal support groups (Pre-sales, Marketing, Inside-sales, delivery, and operations).
  • Contribute to and execute Go-to- Market strategy for CSS Corp
  • Identify potential strategic partners, alliances and relationships that will increase the deployment of CSS solutions and services within current clients.

 

Desired Skills:  

  • 20+ years of relevant IT services and sales experience.
  • Proven experience of successful client relationship management and delivering account growth
  • Experience in Cloud, Infrastructure, Dev-ops, Application development/maintenance, Data Center, Workplace Services, IT Service Management, Network management and operations)
  • Experience in Hi-Tech, FinTech, Health Tech verticals will be preferred

Senior Director/AVP Cloud Solutions Architect

Title:  Senior Director / AVP / Head – Cloud Solutions

Location: US/Canada – Remote

Reporting:  SVP Sales & Account Management

 

Role Summary & Experience

We are looking for a passionate and experienced Senior Director/AVP Candidate to lead Cloud Solutions across different service lines of Infrastructure and Applications, Data. The individual should have a proven track record for leading Pre-sales, solution functions with specialization in Hyper Scalers like AWS, Azure and GCP.

  • Experience in creating innovative, industry-aligned solutions including cloud, automation technologies will be key.
  • Experience in using Cloud technologies for Data Center, workplaces, Data Analytics, Dev Ops is critical. Additional experience in Application and Digital Services will be beneficial.
  • This individual will have end-to-end responsibility to lead Cloud Practice for the various business units.

 

Job Description

  • Manage the solutions for RFPs, proactive proposals. Create new offerings and solutions. Support sales teams in customer meetings for solution discussions. Working with delivery and automation COE’s to design and build the right solution.
  • Meet / Exceed Account(s) revenue targets.
  • Contribute to and execute Go-to- Market strategy for CSS Corp
  • Identify potential strategic partners, alliances and relationships that will increase the deployment of CSS solutions and services within current clients.

 

Desired Skills: 

  • 15-20 years of relevant IT services and sales experience.
  • Proven experience of successful client relationship management and delivering account growth
  • Experience in Cloud and IT Infra services (ITIL, Service management etc.) and application will be preferred.
  • Experience in Hi-Tech, FinTech, Health Tech verticals will be preferred

 

AVP/VP Sales – Infrastructure, Networking, Cloud and Security

Title:   AVP/VP Sales – Infrastructure, Networking, Cloud and Security

Location: US/Canada – Remote

Reporting:  SVP Sales & Account Management

 

Role Summary & Experience

  • We are looking for passionate and experienced AVP/VP candidates with proven track record of acquiring new logos and expanding selected named accounts.
  • Experience in selling Cloud, Infrastructure, Networking and security services.
  • Additional experience in Application, Dev Ops will be beneficial.
  • This individual will have end-to-end responsibility for customer acquisition and stakeholder management supported by Insight sales and Pre-sales teams.

 

Job Description

  • Acquire New Logos, Manage Existing named client account(s) and relationships Account(s) Pipeline management and reporting.
  • Meet / Exceed Account(s) revenue targets.
  • Manage and work with delivery teams on the fulfillment.
  • Responsible to develop account growth plan and manage opportunities across the entire sales cycle including qualification, pitching, presenting, manage proactive proposals /RFPs, and closing deals with internal support groups (Pre-sales, Marketing, Inside-sales, delivery, and operations).
  • Contribute to and execute Go-to- Market strategy for CSS Corp
  • Identify potential strategic partners, alliances and relationships that will increase the deployment of CSS solutions and services within current clients.

 

Desired Skills:  

  • 15-20 years of relevant IT services and sales experience.
  • Proven experience of successful client relationship management and delivering account growth
  • Experience in IT Infra services (Data Center, Workplace Services, IT Service Management, Cloud migration and operations, Network management and operations)
  • Experience in Hi-Tech, FinTech, Health Tech verticals will be preferred

 

Director/Senior Director/AVP – Sales & Account Management

Title:  Director/Senior Director/AVP – Cloud, Infrastructure, Networking and Security

Location: US/Canada – Remote

Reporting:  SVP Sales & Account Management

 

Role Summary & Experience

  • We are looking for passionate and experienced Director/Senior Director/AVP candidates with a proven track record for expanding existing business and acquire new business.
  • Experience in selling Cloud, Infrastructure, Networking, and security services.
  • Additional experience in Application, Dev Ops will be beneficial.
  • This individual will have end-to-end responsibility for account management and stakeholder management for named account(s).

 

Job Description

  • Manage Existing named client account(s) and relationships Account(s) Pipeline management and reporting.
  • Meet / Exceed Account(s) revenue targets.
  • Manage and work with delivery teams on the fulfillment.
  • Responsible to develop account growth plan and manage opportunities across the entire sales cycle including qualification, pitching, presenting, manage proactive proposals /RFPs, and closing deals with internal support groups (Pre-sales, Marketing, Inside-sales, delivery, and operations).
  • Contribute to and execute Go-to- Market strategy for CSS Corp
  • Identify potential strategic partners, alliances and relationships that will increase the deployment of CSS solutions and services within current clients.

 

Desired Skills:  

  • 10-15 years of relevant IT services and sales experience.
  • Proven experience of successful client relationship management and delivering account growth
  • Experience in IT Infra services (Data Center, Workplace Services, IT Service Management, Cloud migration and operations, Network management and operations)
  • Experience in Hi-Tech, FinTech, Health Tech verticals will be preferred

 

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