Job title: Program Manager
Work Location: Mauritius
Experience: 3 – 5 years

Role and Responsibilities:

• Organizing programs and activities in accordance with the mission and goals of the organization.
• Developing new programs to support the strategic direction of the organization.
• Creating and managing long-term goals.
• Developing a budget and operating plan for the program.
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Writing program funding proposals to guarantee uninterrupted delivery of services.
• Managing a team with a diverse array of talents and responsibilities.
• Ensuring goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Implementing and managing changes and interventions to ensure project goals are achieved.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Analysing program risks.
• Working on strategy with the marketing team.

Required Skills:

• Bachelor’s degree or master’s degree in business or related field.
• Proven experience in program management.
• Proven stakeholder management skills.
• Proven experience managing a team.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications, including Word, Excel, and Outlook.
• Understanding of project management.