Designation: Senior Engineer
Experience: 2 to 8 Years
Work Location: Chennai or Hyderabad (Remote work Till Notified)
Scope Of Work:
– Integrating, SW Upgrading & Feature activations of 2G, 3G and 4G sites within SITs
– LTE Integration / Exp in NetAct/BTS tools is must.
– Excellent communication skills to handle the NAM business.
– Software upgrade of 2G/3G/4G nodes
– Swap and Modernization of 2G, 3G and 4G sites within standard and agreed on SITs
– Rehoming of 2G, 3G and 4G sites within Maintenance Window
– Local SW upgrade using BTS Manager and Remote Software upgrade using NetAct of LTE technology.
– Coordination and troubleshooting with field teams during activity.
– Highlighting technical issues to 2nd Level / Tier 2 Team in case any risk is foreseen during upgrades and integrations.
– Highlighting roadblocks to TLs in case any risk is foreseen to integrate and upgrade sites within SITs
– Filling in the checklist in Cronos for every NI activity performed
– Cross functioning and working in more than one NI projects based on seniority
– Adherence of NI process checklists
– Sending hand over emails to the customer after completion of activity based on project-specific process
Service Level: L1, L2 & L3
Radio equipment with 2G/3G/4G, NetAct, BTS tools
*Excellent Communication Skill
*Flexible to work in rotational shifts
*Keen to learn new technologies
*High level of customer focus & Integrity.