Support Functions (Sales, Marketing, HR, Finance, IT & Procurement etc)

Inside Sales Specialist

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Designation: Inside Sales Specialist

Experience: 1-3 years of IT sales experience

Location: Chennai

 

Job Description:

  • The key task will be to focus on managing end to end Inside Sales/Lead Gen operations
  • The Specialists will be mapped to a specific GEO / Vertical of CSS Corp and will focus on selling/setting meetings for the Salespersons with influencer / decision-maker of the Potential Prospect (Client)
  • The Inside Sales specialist role is facing Customers (C-levels, Directors, and VP’s) over the phone.
  • The Inside Sales specialist should have experience in selling services and solutions in any market.
  • The Inside Sales specialists should be aware of IT technologies and the typical IT challenges that CXO’s have to deal with.
  • The Inside Sales Specialist is expected to articulate CSS Corps Services/Solution’s message and positioning to the target customers and help sales in winning new business and achieve personal KRA’s set.

 

Primary Job Functions:

  • Prospect, develop, up-sell, cross-sell and generate new business opportunities for CSS Corp in the assigned accounts/territory.
  • Maintain a consistent and accurate sales lead pipeline.
  • Work as the overlay techno-commercial expert
  • Build credibility of the organization with the customers for CSS Corp’s Services
  • Understand and articulate the company’s value proposition in the specific SBU.
  • Ability to use CRM to manage opportunities and leads.

 

Desired Skills & Experience:

  • SELF-STARTER, HUNTER a MUST
  • Experience in IT sales in any market or Customer Service in a Global environment
  • 1-3 years of IT sales experience to corporate customers preferably having experience in selling services.
  • Good written and oral communication skills.

Social Media Copywriter

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Location: Bangalore

Experience: 1-4 years

 

We are looking for a Social Media Content Writer / Copywriter to interact with our internal and external stakeholders to promote our services & platforms on social networks

Social Media Copywriter responsibilities include updating our social media pages, responding to followers, and tracking user engagement. To be successful in this role, you should have excellent web content writing skills and experience advertising on multiple social networks.

Ultimately, you will be responsible to maintain a strong social media voice consistent with our marketing goals.

 

Social Media Copywriter Responsibilities

  • Write, edit and publish engaging posts for various social networks, including Facebook, Twitter and LinkedIn
  • Optimize social media posts (language, tone, message) based on our target audience’s behaviours
  • Select appealing images and videos to complement text
  • Update our social media pages with compelling company news
  • Coordinate with internal teams to create advertising posts (e.g. for events, open roles and press releases)
  • Track and report on social media insights (traffic, engagement, shares, conversion rates)
  • Respond to questions and comments on our social media pages in a timely and accurate manner
  • Network with internal teams, regional teams for updates
  • Work closely with the rest of the social media team and designer

 

Requirements

  • Proven work experience as a Social Media Copywriter or similar role
  • Hands-on experience using various social media platforms to advertise
  • Ability to deliver creative web content (text, image and video)
  • Excellent writing and communication skills
  • Graduate/Post-Graduate in Marketing, Communications or relevant field, MA/BA – English, UG/PG – Journalism

Assistant Manager – AR and Strategic Marketing

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Position: Assistant Manager

Location: Bengaluru

Experience: 3-5 Years

 

Job Responsibilities:

  • Own analyst responses to showcase organization capabilities for lead analysts. Program manage and coordinate with multiple team. Maintain relationships with leading analysts for market insight.
  • Partner across business units and work with practice leadership to understand and define initiatives and actualize learnings to leading analysts
  • Support strategic planning and review process through ongoing collection, tracking, analysis and presentation of information related to business priorities, competitive intelligence, industry growth trends etc.
  • Convert open-ended/ multi-dimensional ideas into clear narratives, solutions, or flows on slides
  • Enable branding and content team in creating compelling marketing and sales enablement content assets (brochures, fact sheets, case studies, videos, web pages, blogs, PR)
  • Support thought leadership and strategic marketing activities to improve internal and external branding and ensure messaging are coherent with strategic priorities.
  • Support demand generation team on 360-degree integrated marketing campaigns as required

 

The Profile:

  • A full-time MBA is a must
  • Experience in the range of 3-5 years
  • Exhibit strategic, analytical, critical thinking and strong solutioning skills
  • Strong business acumen, ability to understand abstract ideas, perform strategic analysis and delivery through execution with limited direction
  • Knowledge and experience of customer service and IT industry is preferred
  • Attention to detail, with proven ability to learn new concepts quickly
  • High energy, a collaborative team player and an expert at delivering results under pressure
  • Outstanding communication skills

Marketing Manager – Solutions and Campaigns

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Position: Marketing Manager, Solutions and Campaigns

Location: Bengaluru

Experience: 5 to 8 Years

 

Job Responsibilities:

  • Achieve a deep understanding of CSS Corp services and platforms, our positioning statements, and business needs, and create buyer personas.
  • Conceptualize and execute campaigns (writing content for strategic solutions and campaigns from scratch), engagement and nurturing, advertising, webinars, sales enablement, direct mail, trade shows, social media, and more.
  • Increase lead generation and qualification through a strategic and prescriptive demand generation strategy by segment and persona. This includes inbound lead acquisition and outbound account-based marketing strategy.
  • Utilize marketing and sales platforms (like Hubspot and Salesloft), own and execute demand generation activities included, but not limited to, engagement campaigns (lead nurturing), prospect intelligence, lead scoring, digital content strategy (gated content offers), and more.
  • Work closely with the sales, delivery and product leadership on strategy, sales plays, and campaigns.
  • Support strategic planning and review process through ongoing collection, tracking, analysis and presentation of information related to business priorities, competitive intelligence, industry growth trends etc.
  • Convert open-ended/ multi-dimensional ideas into clear narratives, solutions, or flows on slides
  • Support thought leadership and strategic marketing activities to improve internal and external branding and ensure messaging are coherent with strategic priorities.

 

The Profile:

  • A full-time MBA is a must
  • Experience in the range of 5+ years
  • Deep understanding of B2B technology marketing and should have demonstrated results with demand gen campaigns
  • Exceptional ability to write and produce engaging content, able to write quickly and concisely for non-technical audiences, writing samples required
  • Knowledge and experience of customer service and IT industry is preferred
  • Strong interpersonal skills, a high degree of initiative, with the ability to work in and across teams.
  • Some experience with sales and marketing platforms like Salesforce, Hubspot, Salesloft, etc.

Recruitment Specialist in Romania

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Job Title: Recruitment Specialist
Reporting to: Centre Head, Romania & Poland and Talent Acquisition Lead Europe
Location: Cluj, Romania
Experience: 5 to 10 Years

 

As a Recruitment Specialist, you will be working in partnership with internal stakeholders, senior managers, and HR on all aspects of internal and external recruitment. You will act as a subject matter expert for recruitment and help to improve and implement the current process, championing best practice recruitment and striving to deliver a fantastic customer and candidate experience.

You will be recruiting a diverse group of customers across Romania, and Poland and will be part of the global recruitment team based out in Romania, Poland & India.

 

Responsibilities:

  • Responsible for supporting the full lifecycle recruitment process from requisition through to the on-boarding of candidates
  • Headhunting for talent, targeting passive candidates and approaching specific markets for roles and succession gaps.
  • Implementing hiring processes, providing guidance and advise on routes to market, providing market and data insight to help stakeholders make informed decisions about the hires they make.
  • Apply expertise and knowledge in sourcing candidates worldwide via a variety of direct sourcing methods including job boards, advertising, LinkedIn, social media and headhunting.
  • Responsible for arranging interviews and conducting competency based interviews along with recruiting managers as well as identifying screening assessments where appropriate.
  • Active involvement in shaping the candidate journey from screening and interviewing through to providing feedback and negotiating offers of employment.
  • Reduce agency recruitment spending by using sourcing expertise with direct sourcing methods.
  • Establish and maintain excellent working relationships with hiring leaders, employees and candidates
  • In all ensuring a delightful experience for stake holders and candidates.

 

Job Specifications:

  • 5+ yrs of Solid Recruitment Experience (IT Hiring experience is considered a plus)
  • University Degree
  • Familiarity with Romanian Employment Laws
  • Experience in direct sourcing methods (LinkedIn, Job Boards, other social media etc. )
  • Excellent verbal and written communication skills (English is must)
  • High levels of tenacity, creativity and lateral thinking

 

What we offer?

  • A Global Recruitment Experience
  • Excellent Leaders to learn from and look up to
  • Private Medical Insurance
  • Annual Performance Bonus – up to 13th Salary
  • Possibility to grow and take the lead of our HR Department in Romania
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