5 - 10 Years

Senior SFCC Developer (B2C)

Job Title: Senior SFCC Developer (B2C)
Location: Chennai/Bangalore/Hyderabad
Experience: 5 – 7 Years/Open

 

CSS is looking for a Senior hands-on Salesforce Commerce Cloud who will be responsible for the design and development of features and 3rd party integrations for the client implementation. The individual will assist with new market launches, performance engineering and ongoing support.

The candidate must be able to work with both business and IST partners to understand requirements. Applicant must be solution oriented with excellent problem-solving skills.

 

ROLES AND RESPONSIBILITIES

  • Gather functional and technical requirements for features and 3rd party integration.
  • Conduct gap analysis identifying business needs that cannot be met with out-of-the-box Commerce Cloud implementation.
  • Focus on designing and managing systems with high performance, scalability and availability.
  • Work as part of the development team on multiple eCommerce and multi-channel applications and integrations.
  • Work independently on assigned SFCC tasks
  • Creating and maintaining new functionality on the Salesforce Commerce Cloud platform. Delivering scalable, reusable, and maintainable code.
  • Follow coding standards and best practice within the development cycle and code review processes.
  • Complete development work required on each project in line with the trading calendar and development roadmap / release plan.
  • Identify and escalate areas for technical improvement of Salesforce Commerce Cloud platform.
  • Maintain a strong understanding of Salesforce Commerce Cloud and industry trends.
  • Ad hoc technical support, testing on releases.
  • Implement SFCC cartridges, design and create product catalog hierarchy and integrate with content management systems and search engines, unlocking the business value of SFCC (Salesforce Commerce Cloud).
  • Provide technical problem resolution to complex issues.
  • Able to analyze, debug/troubleshoot and resolve technical problems related to e-commerce and SFCC implementation.
  • Gather functional and technical requirements for features and 3rd party integration.
  • Conduct gap analysis identifying business needs that cannot be met with out-of-the-box Commerce Cloud implementation
  • Focus on designing and managing systems with high performance, scalability and availability.

Required Skills

  • 5+ years’ experience on Salesforce Commerce Cloud.
  • 5+ years’ experience developing distributed system using Microservices, SOA and REST.
  • 4+ years’ experience on JavaScript (NodeJS, Bootstrap, React, Angular etc.)
  • Worked as SFCC full stack developer for atleast 2-3 yrs.
  • 5+ years’ experience working with SDLC tools e.g. Git, JIRA, TFS etc
  • Shift Hours: 1.30 to 10.30pm IST (6 months)/ 2.30 to 11.30pm IST (6 months) to overlap with US development and scrum teams. Provided support till 12PM CST.

Salesforce Community Cloud Developer

Job Title: Salesforce Community Cloud Developer
Location:  Chennai/Bangalore/Hyderabad
Experience: 6-9 years of manual testing experience

 

Roles and Responsibilities:

  • Work as part of the development team LWC for Community Portal.
  • Work independently on assigned tasks
  • Ensure ontime deliverables which are scalable, reusable, and maintainable code.
  • Follow coding standards and best practice within the development cycle and code review processes.
  • Complete development work required on each project in line with the trading calendar and development roadmap / release plan.
  • Identify and escalate areas for technical improvement if any.
  • Align with client work culture
  • Availability to have a overlap for all important project release meetings
  • Implement SFCC cartridges, design and create product catalog hierarchy and integrate with content management systems and search engines, unlocking the business value of SFCC (Salesforce Commerce Cloud).
  • Provide technical problem resolution to complex issues.
  • Able to analyze, debug/troubleshoot and resolve technical problems related to e-commerce and SFCC implementation.
  • Gather functional and technical requirements for features and 3rd party integration.
  • Conduct gap analysis identifying business needs that cannot be met with out-of-the-box Commerce Cloud implementation.
  • Focus on designing and managing systems with high performance, scalability and availability.

 

Required Skills

  • Have minimum of 6-9 years of Salesforce experience with minimum 2-3 years of experience in Lightning Web Component especially in Community cloud in development projects and not maintenance or production support projects
  • Experience in Lightning Web Components in salesforce implementation projects in Salesforce Community cloud for 2-3 yrs.
  • Experience in JavaScript and with widget building experience
  • Community developers who is capable of scaling experience of from 1000 users to a million- Mandatory
  • Ability to build LWC components, multi-lingual, multi country experience is a must
  • Strong communication skill both verbal and written
  • Experience to Agile / JIRA or any test management tool
  • Strong analytical and logical skills
  • Passion to maintain a high degree of quality
  • In-depth knowledge of the SDLC as well as various software testing methodologies
  • Identify risks involved in deliveries and highlight to stakeholders, proactive communication
  • Adopting to client work culture and interested in working in dynamic environment
  • Work closely with the client architect team on design, approach and solutions to fix the identified problems
  • Good team player as well individual contributor
  • Communicate and collaborate with users to analyze information needs and functional requirement.
  • Liaise between the business, technology teams and support teams
  • Shift Time: 2.30pm to 11.30pm IST

Sr. Technical Support

Job title: Sr. Technical Support
Work Location: BGC, Taguig
Qualification: High School Diploma or GED equivalent
No of Openings: 2

 

Roles and Responsibilities:

  • Answers, evaluates, and prioritizes incoming telephone, email, and chat-based requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
  • Recognizes problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team
  • Logs and tracks call and all customer communications using Salesforce CRM
  • Will extensively leverage support tools to search and reuse existing solutions for known customer issues
  • Ongoing contribution to new KB (knowledge base) article creation
  • Consults with Tier 1 and Tier 2 subject matter experts when working on complex issues
  • Will actively manage case backlog aligned with team targets and productivity metrics
  • Will become the subject matter expert to assist less experienced team members daily
  • Will contribute to training and mentoring new hires as needed
  • Will perform a gatekeeper role for all case escalations going to Tier 2
  • All other duties as assigned

 

Required Skills:

  • 5-10 years’ prior experience in a technical support role supporting cloud-based software
  • Salesforce or other CRM experience preferred
  • Strong attention to detail and time management
  • Strong oral and written communication skills
  • Strong customer service and conflict resolution skills
  • Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
  • Associate degree or equivalent work experience
  • Proficient in Microsoft Office suite
  • Ability to problem-solve, multitask, and reprioritize tasks
  • Constant indoor collaborative work environment in close contact with co-workers
  • Frequent social interactions and interruptions
  • Frequent work under time restraints

SFCC Developer (B2C)

Job Designation: SFCC Developer (B2C)
Experience: 2 – 12 Years
Location: Chennai / Bangalore / Hyderabad
Number of Openings: 30+

 

Movate is looking for a Senior hands-on Salesforce Commerce Cloud Developer (B2C) who will be responsible for the design and development of features and 3rd party integrations for the new Commerce implementation. The individual will assist with new market launches, performance engineering, and ongoing support. The candidate must be able to work with both business and client stakeholders to understand requirements. Applicants must be solution-oriented with excellent problem-solving skills.

 

Required Skills:

  • 2+ years’ experience in Salesforce Commerce Cloud
  • 2+ years’ experience in SFRA
  • 2+ years’ experience developing a distributed system using Microservices, SOA, and REST
  • 2+ years’ experience in JavaScript (NodeJS, Bootstrap, React, Angular, etc.). Worked as SFCC full stack developer for at least 2-3 years
  • 2+ years of experience working with SDLC tools e.g. Git, JIRA, TFS, etc.

 

Roles and Responsibilities:

  • Work as part of the development team on multiple eCommerce and multi-channel applications and integrations.
  • Work independently on assigned SFCC tasks
  • Creating and maintaining new functionality on the Salesforce Commerce Cloud platform. Delivering scalable, reusable, and maintainable code
  • Follow coding standards and best practices within the development cycle and code review processes
  • Complete development work required on each project in line with the trading calendar and development roadmap/release plan
  • Identify and escalate areas for technical improvement of the Salesforce Commerce Cloud platform.
  • Maintain a strong understanding of Salesforce Commerce Cloud and industry trends
  • Ad hoc technical support, testing on releases
  • Implement SFCC cartridges, design and create product catalog hierarchy and integrate with content management systems and search engines, unlocking the business value of SFCC (Salesforce Commerce Cloud).
  • Provide technical problem resolution to complex issues
  • Able to analyze, debug/troubleshoot and resolve technical problems related to e-commerce and SFCC implementation
  • Gather functional and technical requirements for features and 3rd party integration
  • Conduct gap analysis identifying business needs that cannot be met with out-of-the-box Commerce Cloud implementation
  • Focus on designing and managing systems with high performance, scalability, and availability

Assistant Manager – Marketing Operations & Events

Designation: Assistant Manager – Marketing Operations & Events
Location: Bangalore
Experience: 3-7 years

 

We are looking for an experienced candidate for Marketing Operations & Events to organize excellent international B2B Events, virtual events, and marketing operations. You will be responsible for every aspect of an event, from choosing event management/lead gen companies to evaluating success afterward. The goal is to organize unforgettable events to ensure and facilitate revenue generation objectives to completion.

 

Responsibilities

  • Coordinate the event request process and record-keeping in internal systems in collaboration with marketing segment leaders
  • Ensuring each event, we attend is properly staffed by sales and Services specialists who are best able to speak with that audience
  • Acting as the team’s main point of contact for invoicing and shipping
  • Keeping an accurate schedule of event deadlines for abstract submissions and anything else that may be time sensitive
  • Assisting with writing and event email copy and making sure our email marketing teams upload mailing lists
  • After events, ensure that all leads and opportunities are captured by the sales teams and uploaded to CRM
  • Coordinating between marketing segment leads (MSLs) & event organizers
  • Research vendors (catering, decorators, musicians etc.) and choose the best combination of quality and cost
  • Vendor management and contracting
  • Manage all event operations (preparing venue, invitations etc.)
  • Do final checks on the day of the event (e.g. tables, technology) to ensure everything meets standards
  • Oversee event happenings and act quickly to resolve problems
  • Evaluate the event’s success and submit reports
  • Yearly gifting for partners, customers, prospects, analysts etc. across the globe.
  • Creating dashboards & reports
  • Supporting other marketing functions as and when needed

 

Requirements and skills

  • Proven experience as an event coordinator
  • Bachelor’s degree from an accredited university or comparable events coordination and marketing experience; experience in invoicing and events payment a plus
  • Stellar attention to details and excellent writing skills
  • Since this is a fully-remote environment, exceptional ability to manage time and priorities is key
  • Any CRM experience is desirable but not required
  • Plan event with attention to financial and time constraints
  • Book venues and schedule speakers
  • Experience with invoicing and financial tracking is also desirable but not required
  • Naturally collaborative personality; able to work well with a wide array of personalities and across a diverse, international team
  • Ability to manage multiple priorities and projects
  • “Roll up your sleeves” attitude toward tackling challenges
  • Fun, innovative and with an appetite for all things new and challenging
  • Ability to travel 1-3 times per year, sometimes internationally
  • A proven track record of organizing successful events
  • Proficient in MS Office
  • Excellent vendor management and marketing operations skills

CSS Corp is now Movate

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