5 - 10 Years

Sr. Technical Support

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Job title: Sr. Technical Support
Work Location: BGC, Taguig
Qualification: High School Diploma or GED equivalent
No of Openings: 2

 

Roles and Responsibilities:

  • Answers, evaluates, and prioritizes incoming telephone, email, and chat-based requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies
  • Recognizes problems, conducts research, provides resolutions, and follows up with customers as needed, escalating more complex cases to the appropriate team
  • Logs and tracks call and all customer communications using Salesforce CRM
  • Will extensively leverage support tools to search and reuse existing solutions for known customer issues
  • Ongoing contribution to new KB (knowledge base) article creation
  • Consults with Tier 1 and Tier 2 subject matter experts when working on complex issues
  • Will actively manage case backlog aligned with team targets and productivity metrics
  • Will become the subject matter expert to assist less experienced team members daily
  • Will contribute to training and mentoring new hires as needed
  • Will perform a gatekeeper role for all case escalations going to Tier 2
  • All other duties as assigned

 

Required Skills:

  • 5-10 years’ prior experience in a technical support role supporting cloud-based software
  • Salesforce or other CRM experience preferred
  • Strong attention to detail and time management
  • Strong oral and written communication skills
  • Strong customer service and conflict resolution skills
  • Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
  • Associate degree or equivalent work experience
  • Proficient in Microsoft Office suite
  • Ability to problem-solve, multitask, and reprioritize tasks
  • Constant indoor collaborative work environment in close contact with co-workers
  • Frequent social interactions and interruptions
  • Frequent work under time restraints

SFCC Developer (B2C)

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Job Designation: SFCC Developer (B2C)
Experience: 2 – 12 Years
Location: Chennai / Bangalore / Hyderabad
Number of Openings: 30+

 

Movate is looking for a Senior hands-on Salesforce Commerce Cloud Developer (B2C) who will be responsible for the design and development of features and 3rd party integrations for the new Commerce implementation. The individual will assist with new market launches, performance engineering, and ongoing support. The candidate must be able to work with both business and client stakeholders to understand requirements. Applicants must be solution-oriented with excellent problem-solving skills.

 

Required Skills:

  • 2+ years’ experience in Salesforce Commerce Cloud
  • 2+ years’ experience in SFRA
  • 2+ years’ experience developing a distributed system using Microservices, SOA, and REST
  • 2+ years’ experience in JavaScript (NodeJS, Bootstrap, React, Angular, etc.). Worked as SFCC full stack developer for at least 2-3 years
  • 2+ years of experience working with SDLC tools e.g. Git, JIRA, TFS, etc.

 

Roles and Responsibilities:

  • Work as part of the development team on multiple eCommerce and multi-channel applications and integrations.
  • Work independently on assigned SFCC tasks
  • Creating and maintaining new functionality on the Salesforce Commerce Cloud platform. Delivering scalable, reusable, and maintainable code
  • Follow coding standards and best practices within the development cycle and code review processes
  • Complete development work required on each project in line with the trading calendar and development roadmap/release plan
  • Identify and escalate areas for technical improvement of the Salesforce Commerce Cloud platform.
  • Maintain a strong understanding of Salesforce Commerce Cloud and industry trends
  • Ad hoc technical support, testing on releases
  • Implement SFCC cartridges, design and create product catalog hierarchy and integrate with content management systems and search engines, unlocking the business value of SFCC (Salesforce Commerce Cloud).
  • Provide technical problem resolution to complex issues
  • Able to analyze, debug/troubleshoot and resolve technical problems related to e-commerce and SFCC implementation
  • Gather functional and technical requirements for features and 3rd party integration
  • Conduct gap analysis identifying business needs that cannot be met with out-of-the-box Commerce Cloud implementation
  • Focus on designing and managing systems with high performance, scalability, and availability

Trainer – Process Training 

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Job title : Trainer – Process Training
Work Location: Ebene, Mauritius
Experience: 5-7yrs
Education Qualification: High school Diploma

 

Roles and Responsibilities:

  • Should be proficient in English & French (Written/Oral/Read)
  • Will be tested in French written test (Should be proficient in French grammar)
  • Shift Time: 11.00 AM – 11.00 PM, but it can be moved to Rotational/Night Shift in the future.
  • Work from the Office from day 1

 

Required Skills & Desired Skills:  

  • Excellent communication skills – English & French.
  • Candidate should have a minimum of 1yr exp in training profile in the telecom industry.

QA – Call Monitoring / Call Auditing 

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Job title: QA – Call Monitoring / Call Auditing
Work Location: Ebene, Mauritius
Experience: 5-7yrs
Education Qualification: High school diploma

 

Roles and Responsibilities:

  • Monitor calls and emails on communication and soft skills per sampling plans. Monitor and coach agents on grammar, pronunciation, syllable stress, and other aspects of the English language, culture, etc.
  • Provide consistent coaching and feedback to enhance employee performance.
  • Support floor training initiatives.
  • Intermittently assist in the design and development of training material.
  • Provide feedback and input for training content enhancement and development.
  • Develop action plans for the bottom quartile and ensure they move up the learning curve.
  • Must work with multiple teams and processes. YOUR SKILLS
  • Excellent communication skills.
  • Strong understanding of the English language’s technical and practical applications.
  • Well-versed in soft skills.
  • Understanding of monitoring and feedback techniques.

 

Required Skills & Desired Skills- 

  • Excellent communication skills in English & French
  • 5-7 Years relevant experience

Senior Recruitment Consultant

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Title: Senior Recruitment Consultant
Location: Wroclaw, Poland
Experience: 5 years of experience in Recruitment

 

We’re looking for partners in crime to help us scale to 300+ FTEs in the next 2 years.

 

What you’ll be doing:

  • Scouting for talent, supporting the full lifecycle recruitment process from requisition through to the onboarding of candidates.
  • Find the right balance between job boards, advertising, LinkedIn, social media, and headhunting in order to attract the best candidates.
  • Interview and assess candidates making sure that they are a good fit
  • Support the Leadership Team in building attractive compensation packages for new and existing employees.
  • Work closely with specialized companies for market reports
  • Come up with ideas on how we can surprise our colleagues with parties, team buildings, and other company events

 

How do we imagine our future colleague(s):

  • Immediately operational and full of initiatives
  • 5 years of experience in recruitment agencies/corporate environment
  • Proven track record of hiring experience (IT/Tech profiles hiring is considered a plus)
  • Fluent in English
  • Familiar with the employment laws (Poland)
  • Eager to work in a multicultural environment
  • Passionate about creating hiring strategies and building procedures
  • Leader by example
  • Familiar working with ATSs

 

What we offer:

  • Competitive salary
  • Sharing the costs of sports activities / multikafeteria (benefit platform)
  • Private medical care
  • Life insurance
  • Remote work opportunities
  • Company teambuilding and social events
  • Christmas bonus
  • Possibility to grow and take the lead of our TA department in Poland

Java Developer

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Job Title: Java Developer

Location: Bengaluru / Chennai / Hyderabad

Experience: 3 – 5 years (Jr), 5 – 8 years (Sr)

Qualification : Bachelor’s degree

 

Roles and Responsibilities:

  • Proven consulting skills such as ability to effectively multi-task and strong prioritization skills
  • 3+ years of Java development experience
  • Advanced knowledge of DB Structure (Oracle and SQL Server)
  • Advanced knowledge of Unix and Windows operating systems
  • Expert troubleshooting and problem solving, ability to debug code
  • Expert in advanced technologies like Spring, Maven, Hibernate, AJAX, Web services
  • Strong skills at front-end engineering using object-oriented JavaScript, Async event management, using JavaScript libraries and micro frameworks like (AJAX, jQuery, Angular, Prototype) and NodeJS
  • Strong understanding of RESTful API design and client consumption
  • Ability to quickly learn new/emerging technology Expert knowledge of source code repository technology
  • Basic knowledge of unit and integration testing
  • Strong documentation skills with ability to update existing artefacts

 

Required Skills

  • Core JAVA, JAVA J2EE, Spring, Hibernate, Microservices, jQuery, AJAX, Spring

Android Developer / Lead

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Job Title: Android Developer / Lead
Work Location: Chennai/Bangalore
Experience: 5-10 Yrs
Education Qualification: Any Degree
Working Hours: 2 PM to 11 PM

 

Roles and Responsibilities:

  • Should have very good understanding in Java and Android Application Development.
  • Should Hands on experience with Android core features (Android core libraries, UI design and layouting)
  • Should Hands on experience with REST api integration, SQLite, Payment gateway integration, GPS Map Integration.
  • Should Hands on experience in App publishing.
  • Should have very good understanding of technology best practices to be followed in agile development methodology.
  • Functional knowledge in Healthcare sector operations or prior experience in any healthcare system will be an added advantage.
  • Apart from the technical skill set in Java and Android, he should have excellent written and verbal communication skills
  • Should be able to organize and plan work independently in a rapidly changing environment
  • Should be able to multi-task and context-switch effectively between different activities and teams.

 

Required Skills & Desired Skills

  • Should have 5+ years Android Application Development experience with Java and UI.

 

Senior IOS Developer

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Job Title: IOS Developer
Work Location: Chennai/Bangalore
Experience: 5-10 Yrs
Education Qualification: Any Degree
Working Hours: 2 PM to 11 PM

 

Roles and Responsibilities:

  • 5+ years of relevant work experience in iOS platform.
  • Strong expertise in Objective C and Swift.
  • Experience with iOS frameworks such as Core Data, Core Animation, CoreLocation, UIKit, etc.
  • Solid Understanding of the full mobile development life cycle.
  • Experienced in publishing / releasing apps, App Store submission, iTunes Connect, Provisioning Profile, Certificate Creation.
  • Experienced in custom frameworks and third party frameworks integration using Cocoapods.
  • Experience with Offline storage, threading and performance tuning.
  • Familiarity with RESTful APIs to connect iOS applications to back-end services.
  • Understanding of Apple’s design principles and interface guidelines.
  • Knowledge of low-level C based libraries is preferred.
  • Proficient Understanding of code versioning tools such as Git, SVN.
  • Strong knowledge in design patterns, OOPs and memory management.
  • Working experience in Unit Testing using Xcode.

 

Required Skills & Desired Skills

  • Ability to Design and build applications for the iOS platform.
  • Ensure the performance, quality and responsiveness of applications.
  • Collaborate with a team to define, design and new features implementation.
  • Produce high quality software that is unit tested, code reviewed and fix bugs.
  • Continuously discover, analyses and implement new technologies to maximize development efficiency.

 

Drupal Developer

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Job Title: Jr/Sr/Specialist Drupal Developer
Work Location: Chennai/Bangalore
Experience: 5-12 Yrs
Education Qualification: Any Degree
Working Hours: 2 PM to 11 PM

 

Roles and Responsibilities:

  • Application design and development
  • Understanding of architecture and design across all systems involved
  • Provide technical solutions and solution approach to problems
  • Participate in technical meetings
  • Providing support to testing
  • Defect resolution
  • Performance tuning
  • Deployment

 

Description of the Job :

  • Overall 10+ years of good exposure to software design and development experience, and understands the software development life cycle practices (Waterfall and Agile)
  • 7+ years of core experience with module development, configuration, administration, design, development of high-quality web-based applications using Drupal 8 /Drupal 9 and LAMP (Linux, Apache, MySQL, PHP) stack
  • Proven success in Drupal solutions including site migration from older versions of Drupal or legacy systems to Drupal 8/Drupal 9
  • Ability to evaluate and select Drupal modules for desired functionality based on client requirements
  • Experience in headless Drupal development
  • Experience in multisite Drupal setup and maintenance
  • Experience in building Content search using Solar/Elasticsearch
  • Strong experience with key web technologies – Java Script, CSS, HTML5 /DHTML/XHTML, XML, Web, JQuery Services, Bootstrap
  • Good understanding of Design Patterns concepts, software architecture
  • Good understanding and experience in developing restful APIs
  • Experience in Drupal CI/CD methodology
  • Install new and maintain existing Drupal websites and web applications
  • Must have prior experience on production support projects
  • Must have Strong Communication with client handling skills
  • Self-motivated
  • Experience in MVC/MVVC AngularJS Design pattern
  • Experience in running Drupal applications on Acquia/Pantheon
  • Experience developing Responsive/Adaptive Design solutions (RWD), with or without bootstrap/foundation libraries
  • Experience applying SASS, LESS, or other CSS preprocessor.
  • Experience with grid layouts, media queries, and other responsive techniques
  • Ability to create, clean, organized HTML and CSS code, leverage current techniques, tools and libraries

 

Senior Full Stack Developer – React

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Job Title: Senior Full Stack Developer – React
Location: USA (Remote)
Number of Openings: 25+

 

Role Summary

We’re looking for talented technical leaders to be a part of our prestigious client’s fast growing multibillion dollar E-Commerce business. You will work in a fast-paced environment on an online platform that serves 300+ e-commerce sites globally.

You’ll work alongside highly experienced and talented engineers, product managers, designers & developers to analyze, architect, & build solutions based on business needs. You’ll work on multiple projects simultaneously and prioritize workload effectively under tight deadlines. You have good written, verbal, and interpersonal communication skills, attention to detail, and good presentation skills.

You’ll work with experienced and talented people all over the world. Many of the people you collaborate with will be in a different time zone from you, and you are someone who is excited by the prospect of learning new cultures as well as sharing your own.

 

Key Responsibilities

  • Being a senior contributor on a team of skilled full-stack developers working to implement Omnichannel capabilities, with a focus on providing a best-in-class user experience.
  • Work with dynamic back-end technologies (Perl, PHP) and help us expand the use of React on our sites.
  • Work closely with the team’s leadership to define scalable technical solutions & partner with global engineers to contribute what you build into our global technology products
  • Troubleshoot & problem solve when urgent technical solutions are needed
  • Code review & mentor junior engineers

 

Who You Are (Skills Required)

  • You have 5+ years of web development experience, with expertise in JavaScript frameworks
  • You have 3+ years front end development experience, with expertise React and in CSS with a focus on building complex layouts and meeting pixel-perfect design requirements
  • You have 3+ years of Back-end development experience, with expertise in Perl or NodeJS and GraphQL APIs
  • You have experience mentoring other engineers & working with the product to define & drive solutions
  • You have experience with building performant, responsive front-end components
  • You have a technical background with knowledge of engineering principles and design patterns
  • You are passionate about writing clean, modern, maintainable, & highly performant code
  • You have the proactive ability and a self-starter attitude to troubleshoot and solve problems
  • You have a positive, collaborative, and solution-oriented approach
  • You have experience working in an Agile team and using Jira
  • You have strong communication skills with excellent interpersonal effectiveness, in one-on-one interactions and presenting to a room
  • You have self-awareness and a desire to continually improve

 

Nice to Have

  • Programming experience in at least one dynamic language (Elixir)
  • Experience with PHP and at least 1 major framework such as Laravel, Phalcon, Symfony, etc.’
  • Experience with TypeScript and at least 1 modern Frontend Web Framework such as VueJS, Angular or Svelte
  • Experience with Server-Side rendering in either Node.js, Next.js, or HugoExperience in e-commerce
  • Experience using UML diagrams for system design
  • Experience transitioning from Monolith to Microservice architecture
  • Experience with multi-step transactions, and Micro-front architecture

CSS Corp is now Movate

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