Designation: Technical Support Engineers (100+ Openings)
Work Location: Chennai
Experience: 6 months to 1 Year (Freshers also can apply who has CCNA Certification)
Qualification: Graduation related to Computer Science, ECE, IT, EEE
We are on the lookout for candidates:
- Who can handle calls, emails & chats from International customers
- Who can render technical support to resolve issues related to Hardware and Software, Computer fundamentals, Internet and Networking fundamentals
- Who can assist with internet troubleshooting issues relevant to Computers, Application, Basic Networking, LAN & WAN Technologies
- Who are flexible to work in night shifts
Core Skill Set & Eligibility Criteria:
- Practical approach on troubleshooting and understanding of the reported issue
- Added advantage if networking, router/ ISP related technical support experience is available
- CCNA Certification would be an added advantage
- Graduation related to computer science, ECE, IT, EEE, or prior experience in a technical support related to networking or the topics mentioned above is a mandate