Mid Level

Senior Engineer (Network Security)

Location: Bangalore/Chandigarh

Job Description

  • Engage with customers on escalated support issues or critical customer situations
  • Provide expert systems design, recommendations, and configurations
  • Perform in-depth diagnostics and troubleshooting using networking tools
  • Assist customers with testing or troubleshooting of networking or cloud service issues
  • Reproduce customer issues to verify problems and document steps to replicate for Support, Engineering and Operations teams
  • Maintain ticket database, logging issues and customer interactions
  • Become a cloud services expert through self-study, company training, and a desire to excel and become an expert
  • Limited travel – typically only for company training or meetings
  • Hours – Business hours support, possible shift work, possible on-call work
  • Other duties or projects, as assigned

Desired Skills

  • Strong verbal and written communication skills (English)
  • Bachelor of Science in Computer Science/Engineering or equivalently advanced industry certifications.
  • Minimum 3 years’ experience working as Support Engineer/ Sr. Support Engineer supporting networking or web security products
  • Working knowledge of networking and security products and enterprise network infrastructure.

Technical Skillset

  • Networking Experience – VPN technologies such as IPSec and VPN clients
  • Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS)
  • Authentication systems such as LDAP, MS AD etc
  • Knowledge of protocols such as HTTP, SMTP, FTP, DNS
  • Basic experience with operating systems such as Linux, Unix, and Free BSD
  • Network troubleshooting experience – Familiarity with tools such as Ping, Traceroute, MTR, and Network Protocol Analyzers such as TCP, dump, Wireshark
  • Knowledge of protocols such as HTTP, SMTP, FTP, DNS
  • Working knowledge of Apache and IIS Web Server administration
  • Scripting knowledge (SHELL, Python, Perl) – not required, a plus

RAN Network Integration – Senior Engineer

Designation: Senior Engineer

Experience:  2 to 8 Years

Work Location: Chennai or Hyderabad (Remote work Till Notified)

Scope Of Work:

– Integrating, SW Upgrading & Feature activations of 2G, 3G and 4G sites within SITs
– LTE Integration / Exp in NetAct/BTS tools is must.
– Excellent communication skills to handle the NAM business.
– Software upgrade of 2G/3G/4G nodes
– Swap and Modernization of 2G, 3G and 4G sites within standard and agreed on SITs
– Rehoming of 2G, 3G and 4G sites within Maintenance Window
– Local SW upgrade using BTS Manager and Remote Software upgrade using NetAct of LTE technology.
– Coordination and troubleshooting with field teams during activity.
– Highlighting technical issues to 2nd Level / Tier 2 Team in case any risk is foreseen during upgrades and integrations.
– Highlighting roadblocks to TLs in case any risk is foreseen to integrate and upgrade sites within SITs
– Filling in the checklist in Cronos for every NI activity performed
– Cross functioning and working in more than one NI projects based on seniority
– Adherence of NI process checklists
– Sending hand over emails to the customer after completion of activity based on project-specific process

Service Level: L1, L2 & L3

Product :
Radio equipment with 2G/3G/4G, NetAct, BTS tools
*Excellent Communication Skill
*Flexible to work in rotational shifts
*Keen to learn new technologies
*High level of customer focus & Integrity.

Ericsson RAN Network Integration Engineer

Designation: Ericsson RAN Network Integration Engineer

Experience – 1 to 9 Years

Work Location: Chennai or Hyderabad (Remote work Till Notified)

Scope Of Work:
– Integrating, SW Upgrading & Feature activations of 2G, 3G and 4G sites within SITs
– LTE Integration / Exp in Ericsson tools is a must.
– -Excellent communication skills to handle the NAM business.
– Software upgrade of 2G/3G/4G nodes
– Swap and Modernization of 2G, 3G and 4G sites within standard and agreed on SITs
– Rehoming of 2G, 3G and 4G sites within Maintenance Window
– Local SW upgrade using BTS Manager and Remote Software upgrade using Ericsson of LTE technology.
– Coordination and troubleshooting with field teams during activity.
– Highlighting technical issues to 2nd Level / Tier 2 Team in case any risk is foreseen during upgrades and integrations.
– Highlighting roadblocks to TLs in case any risk is foreseen to integrate and upgrade sites within SITs
– Filling in the checklist in Cronos for every NI activity performed
– Cross functioning and working in more than one NI projects based on seniority
– Adherence of NI process checklists
– Sending hand over emails to the customer after completion of activity based on project-specific process

Service Level: L1, L2 & L3

Product :
Ericsson Radio equipment with 2G/3G/4G, Ericsson BTS tools
*Excellent Communication Skill
*Flexible to work in rotational shifts
*Keen to learn new technologies
*High level of customer focus & Integrity.

Network Engineer L2

Designation: Network Engineer L2

Work Location: Chennai or Hyderabad (Remote work Till Notified)

Experience: 0 to 5 Years

 

Key Responsibilities:

  • Monitor and manage various network devices and services for the enterprise and global Datacenters
  • Install, run and maintain various network devices and solutions across  Cisco, Arista and Juniper network devices
  • Installation and configuration of network optimization tools such as load balancers ( F5  and Citrix NetScalers) and WAN optimizers and packet shapers.
  • Advanced troubleshooting/debugging skills of various networking devices including going to the application level of details.
  • Exposure to setting up and managing VPCs, ELBs, Subnets and other network-related resources services of public clouds like AWS, etc.

Skills Required:

  • Must have worked in mid-large size Data Center environments, connected across the globe.
  • Understanding/setup of Linux  based tools for network monitoring and management
  • Proficiency – working with Cisco, Arista, and Force10 Devices.
  • Experience in working on Firewalls/UTM – ASA, Palo Alto, Juniper SRX.
  • Should have worked on Leaf and Spine Architecture.
  • Ability to set up and manage UNIX /Linux network management tools
  • Understanding of L2/L3 network and VPN is a must. (Routing and Switching)
  • Understanding of international carrier’s topology and cabling systems to an extent that he/she can suggest right peering solutions in various regions
  • In-depth knowledge of SNMP, Netflow, and Syslog, parser tools.
  • Knowledge of Network audit and security is a plus.
  • Routing and Switching Protocols.
  • Experience with scripting and automation is preferred (e.g. Python/Shell)
  • Configuring and maintenance of LBs such as Citrix Netscaler and F5.
  • Strong Knowledge of Linux Operating systems.
  • Have knowledge of TCP/IP protocols, flags and be able to troubleshoot connectivity issues using Wireshark/Tcpdump/snoop.
  • Traffic shaping Protocols along with MPLS – LDP/RSVP-TE
  • Knowledge of configuration management & orchestration tool (Ansible, Cisco NSO)
  • Familiar with Application Program Interface (API)
Submit Enquiry
close slider

SUBMIT YOUR ENQUIRY