Associate (QA)

Permanent
India - Bangalore, India - Chennai
Posted 6 months ago

Designation – Associate

Location – Bangalore (ITPL); Chennai : (Ambattur)

Exp : 0 – 5 years

  • Graduation in any respect
  • Excellent Communication Skills (Written & Verbal)
  • Knowledge about Voice & Accent and Grammar
  • Strong knowledge of customer care processes and techniques
  • Call quality/ transactional monitoring experience
  • Experience in Coaching/Training Delivery
  • Objection Handling Skills
  • Good Understanding about how the Support industry works
  • Should possess good knowledge in creating reports
  • Should have a minimum experience of 0-2 years in Soft Skills Quality
  • Collaboration and teamwork
  • Grasping complex issues and driving effective problem solving
  • Strong analytical and problem-solving skills
  • Should be open to work in any shift

Job Features

Job CategorySupport Functions (Sales, Marketing, HR, Finance, IT & Procurement etc)
Job LevelFresher / Entry Level, Mid Level
Experience0 - 5

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