Role: Corp  Quality – Manager (Non-BPO)
Job Location: Chennai / Bangalore
Experience: 8-10 yrs in handling Process Quality in Application Development and Infrastructure Support Environment

Skills:

• Knowledge of Quality Assurance and Quality Control Concepts and Standards
• Good Understanding of SDLC, Agile, Testing, Service Management Lifecycle, and Six Sigma
• Expertise in Process Definition aligned to ISO  9001, ITIL
• Good Analytical skills
• Good Communication and interpersonal skills
• Ability to handle Activities independently
• Ability to work with Staffs At all levels
• Conversant with Office Tools/Basic computing skills and Excel

Job Description :

• Process Definition as per Organizational Requirements
• Identify and Suggest Process Improvements based on Industry Standards and Trends
• Support Continuous Improvement initiatives
• Conduct Process Reviews and Quality Audits
• Report on Projects Process Compliance, Deviations, process gaps
• Work with Cross functional team on need basis
• Ability to understand contractual agreement and Impact on Process requirements

Experience:

1. Minimum of 8-10 yrs in handling Process Quality in Application Development and Infrastructure Support Environment
2. Experienced in Process Definition for Application Development / Maintenance, Infra Business, Service Desk