Customer Support Representative with English and Any Other European Language

Poland
Posted 5 months ago

Job Title: Customer Support Representative with English and Any Other European Language
Location: Poland (Remote)
Experience: 0 – 6 months experience in call centre environment (Preferred)

 

Responsibilities:

  • Ability to effectively navigate through desktop tools, applications, and websites
  • Basic Knowledge of MS Office
  • Excellent problem-solving skills with proficiency in identifying issues by performing Root cause analysis
  • Proficiency in keyboarding (30+wpm), Windows-based applications, internet, and web browsing
  • Ability to utilize various documentary and personnel resources to craft case-specific action plans
  • Ability to work with a sense of urgency
  • Ability to spot and report areas for continuous process improvement

 

Qualifications:

  • If you speak Spanish, French , Italian, German & English fluently
  • Have strong verbal and written communication skills
  • You are patient and empathetic
  • Problem-solving comes naturally to you
  • You are not afraid of picking up calls, answering emails and participating in chats

Job Features

Job CategoryCustomer Support
Job LevelFresher / Entry Level
Experience0 - 1

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