Job Title: Customer Support Representative with English and Any Other European Language
Location: Poland (Remote)
Experience: 0 – 6 months experience in call centre environment (Preferred)

Responsibilities:

• Ability to effectively navigate through desktop tools, applications, and websites
• Basic Knowledge of MS Office
• Excellent problem-solving skills with proficiency in identifying issues by performing Root cause analysis
• Proficiency in keyboarding (30+wpm), Windows-based applications, internet, and web browsing
• Ability to utilize various documentary and personnel resources to craft case-specific action plans
• Ability to work with a sense of urgency
• Ability to spot and report areas for continuous process improvement

Qualifications:

• If you speak Spanish, French , Italian, German & English fluently
• Have strong verbal and written communication skills
• You are patient and empathetic
• Problem-solving comes naturally to you
• You are not afraid of picking up calls, answering emails and participating in chats