Customer Support Representatives

Permanent
Philippines - Bonifacio Global City
Posted 1 month ago

CSR Job Description: Manila

• Provide Customer service support through Voice and/or Email
• Research required information using available resources
• Manage and resolve customer issues.
• Provide customers with product and service information
• Route calls to appropriate resource
• Case/Ticket documentation
• Adhering to standard operating procedures required by the process and organization
• Awareness of relevant service levels

Job Features

Job CategoryCustomer Support
Job LevelFresher / Entry Level
Experience0 - 5

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