Networking Engineers

Permanent
India - Bangalore
Posted 3 weeks ago

Designation: Engineer – Networking

Location: Bangalore

Experience: 2-7 Years

 

Skills Requirements

  • Understanding of WAN technologies, bandwidth, latency, and how bandwidth and latency restrictions affect application performance.
  • Experience reading and understanding packet captures like Wireshark, TCP dumps.
  • Good networking skills with an understanding of packet flow through routers/switches, TCP session establishment.
  • Experience with general routing/switching protocols, policy-based routing, spanning‐tree, VLANs, and VLAN trunk.
  • Experience/Additional knowledge with any of the following: NAT, SSL, HTTP, CIFS, MAPI, Firewall would be preferable.
  • Basic Linux knowledge to grep, cat, move, etc…

 

Work Responsibilities

  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
  • Provide accurate and prompt updates to customers.
  • Manage technical escalations and participate in conference calls.
  • Participate in cross-regional/functional swarming support model
  • Document knowledge in the form of knowledge base articles.

 

Job Features

Job CategoryNetwork Services
Job LevelMid Level
Experience2 - 7

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