Microsoft Office 365 Engineer

India - Bangalore, United States
Posted 3 weeks ago

Key Responsibilities

  • Should have a minimum of 5 – 7 years of experience in Microsoft Office 365, Microsoft Teams, OneDrive, Sharepoint Online, Endpoint & Intune administration and related technologies
  • Identify and implement the most optimal 365 solution, policies and process
  • Provide customer-facing product engineering support for Office365.
  • Provide real-time client support for faster resolution of 365 cases.
  • As a knowledge champion, be the focal point for communications, coordination and overall adherence to the Microsoft Office 365 knowledge management program.
  • Manage Office 365 and monitor Office 365 service health.
  • Evaluate Office 365 capabilities and make recommendations for leveraging new features as part of the overall roadmap definitions.
  • Keep up with industry knowledge of Microsoft Office 365, concepts, and best practices.
  • Microsoft Teams, OneDrive, Sharepoint Online, Endpoint & Intune administration.
  • Assist with the migration of data into Office 365 if necessary.
  • Maintain a highly secure Office 365 system through proper configuration.
  • Work closely with Information Security to establish & evolve Office 365 access monitoring policies and guidelines.
  • Troubleshoot Office 365 issues including connectivity and mobility.
  • Office 365 user administration, including the removal of user accounts, management of service requests, file sharing and permissions, group policies, etc.
  • On-going analysis of current Office 365 security features.
  • Serve as a knowledge expert on Office 365 applications, advising on best practices of use and third party integrations.
  • Assist in the architecture of and administration of security policies encompassing all Office 365 and Azure services.
  • Define, build & document Office 365 administrative procedures where required
  • Identify automations, process or workflow improvements & work with the Tooling & Service management team to implement
  • Recommend and implement governance techniques
  • Continually nurture our white-glove support culture in an Office 365 environment.

Skills and Qualifications

  • BTech/BE in Computer Science, Engineering or relevant field
  • 5+ years of Experience as M365 Engineer
    • Primary Skill: Microsoft Teams, OneDrive, Sharepoint Online, Endpoint & Intune administration.
    • Secondary Skill: Azure AD, Azure AD connect for M365 modules’ Microsoft 365 security and identity
  • Awareness of critical concepts in DevOps and Agile principles
  • Problem-solving attitude
  • Collaborative team spirit

Job Features

Job CategoryCloud & Infrastructure
Job Level5 - 10 Years
Experience5 - 7

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