Network Engineer

Posted 3 weeks ago

Job title: Network Engineer
Work Location: Poland (remote)
Experience: 1 year


Primary Responsibilities and Duties:

  • Troubleshoot/Diagnose all issues from the customers (ISPs, Telecoms, Carriers) and drive satisfactory resolution of the issues.
  • Troubleshoot Product and Configuration issues.
  • Ensure On-Time escalation to L3 and Engineering(R&D) teams.
  • Ensure consistent customer satisfaction, document all communication with customers in the CRM (Salesforce).
  • Contribute to the knowledge base/ Tech Forum.
  • Ensure to gain Certified Expertise (Certifications) to provide better service.


Skill Set Requirement:

  • Experience in networking support environment.
  • Strong IP networking knowledge and skillset (Cisco CCNA/CCNP or equivalent experience will be welcome).
  • Good knowledge in Bridging and Switching Concepts, LAN Technologies.
  • Good Knowledge of Routing concepts, with Good knowledge in Routing Protocols like OSPF, EIGRP, BGP (BGP would be a big plus).
  • Experience with Linux/UNIX Operating Systems.
  • Experience with deployments on both copper DSLAMs and fibre GPON access systems would be an asset.
  • Fluent English is a must


Job Features

Job CategoryTelecom & Network Services
Job Level1 - 5 Years
Experience0 - 5

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