Network Lead – Routing

Permanent
India - Chennai
Posted 1 month ago

Job Title: Network Lead – Routing

Job Location: Ambit IT Park, Chennai

Years of experience: 5+ years experience

 

Roles and Responsibilities:

  • Troubleshoot/Diagnose network issues escalated from the L1/L2 engineers and driving satisfactory resolution of the issues.
  • Ensure consistent customer satisfaction.
  • Interact with international customers.
  • Educate & Review their respective team/individuals on their KRA goals & targets.
  • Ensure progress of cases through backlog review.
  • Identify Knowledge base availability & create/publish new Knowledge Base Articles.
  • To train engineers on topics that are identified by the escalation leads.
  • Share Engineer Scorecard within the team and enable individual awareness on their KRA goals.

 

Desired Profile:

  • 5+ years of experience out of which 1-2 years experience in a TAC environment for the Routing program
  • Ability to handle Client relationship & Team management


Technical skills:

  • Hands-on experience in OSPF, BGP, MPLS ,ARP,ARP architecture,DNS, DHCP.
  • In-depth knowledge and practical understanding of Networking concepts OSI, TCP and IP related L3 protocols(DNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
  • Good understanding of Ethernet, PPP, PPPoE, PPPoA and other WAN technologies.
  • Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices.
  • Ability to understand and troubleshoot various network problems using utilities like nslookup, traceroute, ping, net stat and packet sniffers like wire shark, tcp dump etc.
  • Solid understanding and troubleshooting skills in IPSec VPN technologies, Clustering and High Availability (HA) concepts.
  • Good Practical experience in understating and troubleshooting Network Security and related technologies, Firewalls, access and perimeter control, vulnerability management and intrusion detection.
  • Should have strong knowledge on various attacks like SYN flood, Replay attacks etc and the mitigation techniques.
  • Basic understanding of bridging and switching concepts.
  • Troubleshoot/Diagnose network issues and driving satisfactory resolution of the issues.
  • Ensure consistent customer satisfaction.
  • Interact with international customers.
  • OSI Layers Detailed understanding of each layer’s functions and relevant protocols that operate at each layer.
  • TCP/IP thorough understanding and clear explanation about windowing/handshake mechanism.
  • MAC header structure and use of each field.
  • ARP Detailed understanding of working.
  • Routing Table understanding and understanding on Routing decisions.
  • DHCP Clear understanding on DORA and operations in layer 2 and 3.
  • Thorough understanding of Broadcast and collision domain.
  • Thorough understanding of Unicast, Multicast and Broadcast traffic.
  • Thorough understanding of Subnetting, Vlan, VTP.802.1q, STP.
  • Difference between Routing and Routed protocols.
  • Hands-on Juniper CLI and command modes.
  • Understanding of juniper MX hardware components and their functions.
  • Understanding of data and flow at packet level.
  • Basic understanding on Cos, Qos and Multicast concepts.
  • Well versed on headers TCP, UDP, L2, L3, arp.

Job Features

Job CategoryNetwork Services
Job LevelMid Level
Experience5 - 6

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