Job Title: Network Security Specialist

Job Location: Ambit IT Park, Chennai

Years of experience: 5+ years experience

Technical skills:

• Hands-on troubleshooting experience in any Firewall.
• In-depth knowledge and practical understanding of Networking concepts OSI, TCP and IP related L3 protocols (DNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).
• Good understanding of Ethernet, PPP, PPPoE, PPPoA and other WAN technologies.
• Proven experience with data networks including physical layer infrastructure, servers, LAN/WAN hardware, software, data transmission facilities and interconnecting devices.
• Ability to understand and troubleshoot various network problems using utilities like nslookup, traceroute, ping, net stat and packet sniffers like wire shark, TCP dump etc.
• Solid understanding and troubleshooting skills in IPSec VPN technologies, Clustering and High Availability (HA) concepts.
• Good Practical experience in understating and troubleshooting Network Security and related technologies, Firewalls, access and perimeter control, vulnerability management and intrusion detection.
• Should have strong knowledge on various attacks like SYN flood, Replay attacks etc and the mitigation techniques.
• Basic understanding of bridging and switching concepts.

Desired Profile: 

• 5+ years of experience
• 1-2 years experience managing Enterprise technical support in a TAC environment
• Ability to manage Client relationship management

Roles and Responsibilities:

• Troubleshoot/Diagnose network issues escalated from the L1/L2 engineers and driving satisfactory resolution of the issues.
• Ensure consistent customer satisfaction.
• Interact with international customers.