ServiceNow Engineer

India - Bangalore, United States
Posted 5 months ago

Key Responsibilities

  • Minimum 8+ years of ServiceNow development, configuration and administration experience in an enterprise environment.
  • Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions.
  • Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.
  • Proven history of providing technical support during all phases of project delivery. This includes, but is not limited to: development of project estimates, solution design review, documentation creation and review, and peer code reviews
  • Proven experience implementing and customizing a web architected, n-tiered enterprise application, strong experience with SaaS applications
  • Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.)
  • Knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS)
  • Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.), PowerShell
  • Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.
  • Integration (interfacing) of enterprise software systems with ServiceNow
  • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus.
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
  • Expert knowledge on building out ServiceNow CMS (ESS – Employee Self Service Portal)
  • Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Must have experience in multiple ServiceNow implementations and have developed custom applications
  • Must be adaptable to work in a varied, fast paced exciting, ever changing environment
  • Strong core knowledge of ITIL processes.
  • Strong knowledge of unit and regression testing methodologies

Skills and Qualifications

  • BTech/BE in Computer Science, Engineering or relevant field
  • 5+ years of Experience as a Service Now Engineer
    • Primary Skill: ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
    • Secondary Skill: Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, PowerShell, Oracle, MS SQL, MySQL
  • Awareness of critical concepts in DevOps and Agile principles
  • Problem-solving attitude
  • Collaborative team spirit
  • Strong core knowledge of ITIL processes.
  • Strong knowledge of unit and regression testing methodologies

 

Note: Candidates applying for the US location should have a work permit visa or work authorization

Job Features

Job CategoryCloud & Infrastructure
Job Level5 - 10 Years
Experience5 - 10

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