ServiceNow Engineer
India - Bangalore, United States
Posted 3 weeks ago
Key Responsibilities
- Minimum 8+ years of ServiceNow development, configuration and administration experience in an enterprise environment.
- Proven and verifiable history of analyzing business situations and working within a group environment to provide efficient and effective software solutions.
- Participation in the full software development life cycle: Analysis, Design, Coding, Testing and promotion into Production.
- Proven history of providing technical support during all phases of project delivery. This includes, but is not limited to: development of project estimates, solution design review, documentation creation and review, and peer code reviews
- Proven experience implementing and customizing a web architected, n-tiered enterprise application, strong experience with SaaS applications
- Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL, etc.)
- Knowledge of system design and development used within Service Oriented architecture and web services integration (SOAP, WSDL, JAXWS)
- Strong knowledge of Web 2.0 Technologies (Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, etc.), PowerShell
- Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.
- Integration (interfacing) of enterprise software systems with ServiceNow
- Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, relational databases, ITIL certifications a plus.
- Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
- Expert knowledge on building out ServiceNow CMS (ESS – Employee Self Service Portal)
- Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
- Must have experience in multiple ServiceNow implementations and have developed custom applications
- Must be adaptable to work in a varied, fast paced exciting, ever changing environment
- Strong core knowledge of ITIL processes.
- Strong knowledge of unit and regression testing methodologies
Skills and Qualifications
- BTech/BE in Computer Science, Engineering or relevant field
- 5+ years of Experience as a Service Now Engineer
- Primary Skill: ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
- Secondary Skill: Java Scripting, XML, HTML, AJAX, Jelly, CSS, PERL scripting, PowerShell, Oracle, MS SQL, MySQL
- Awareness of critical concepts in DevOps and Agile principles
- Problem-solving attitude
- Collaborative team spirit
- Strong core knowledge of ITIL processes.
- Strong knowledge of unit and regression testing methodologies
Job Features
Job Category | Cloud & Infrastructure |
Job Level | 5 - 10 Years |
Experience | 5 - 10 |