Tech Support Administrative

Posted 5 months ago

Job Title: Tech Support Administrative
Qualification: Graduation / Post Graduation – Any Discipline
Experience: 1-2 years of Support Experience
Location: Poland


Essential Skills:

  • Excellent written & Verbal communication skills
  • Excellent knowledge and troubleshooting skills of various Windows Operating Systems, Web Browser, Media Playback Application & Firewall
  • Aptitude for learning, understanding and conveying services to members

Role and Responsibilities:

  • Handling inbound customer calls
  • Troubleshooting technical issues regarding Operating Systems, Web Browsers, Media Playback Applications & Rhapsody products.

Other Information:

  • The ideal candidate should be a self starter, with excellent interpersonal, communication, documentation, problem solving and customer handling skills.
  • Quality focus, result & goal orientation along with commitment to customer delight are a must.

Job Features

Job CategoryTech Support
Job Level1 - 5 Years
Experience1 - 2

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