Technical Support Engineer

Permanent
India - Chennai
Posted 3 months ago

Technical Support Engineer

Designation: Engineer
Qualification: Engineering Graduates / Arts & Science Graduates / Post-Graduates (No Backlogs)
Tech-Skills: Fundamentals of Networking, Computer Hardware, Operating Systems, ISP & Router installation.
Soft Skills: Good Communication Skills, Good Comprehension and Conversational Skills

Experience:
6 Months – 3 Years.

Requisites:
Good at Customer Interaction and Listening Skills
A Good Team Player
Willing to take initiative to resolve issues.
Prior experience with International Voice Customer support / Technical support would be an added advantage.

Job Responsibility:
The person would be responsible for handling customer calls and troubleshooting technical issues related to operating systems / Routers / Modems & ISP related issues.

Work Time: US Time Zones (Night Shifts)

Job Features

Job CategoryCustomer Support
Job LevelFresher / Entry Level
Experience0 - 5

Apply Online

A valid email address is required.
A valid phone number is required.