Technical Support Engineer
Qualification: Engineering Graduates / Arts & Science Graduates / Post-Graduates (No Backlogs)
Tech-Skills: Fundamentals of Networking, Computer Hardware, Operating Systems, ISP & Router installation.
Soft Skills: Good Communication Skills, Good Comprehension and Conversational Skills
6 Months – 3 Years.
Good at Customer Interaction and Listening Skills
A Good Team Player
Willing to take initiative to resolve issues.
Prior experience with International Voice Customer support / Technical support would be an added advantage.
The person would be responsible for handling customer calls and troubleshooting technical issues related to operating systems / Routers / Modems & ISP related issues.
Work Time: US Time Zones (Night Shifts)
|Job Category||Customer Support|
|Job Level||Fresher / Entry Level|
|Experience||0 - 5|